Montauk Sofa

I have been deeply disappointed with Montauk. A few months ago, I moved to Victoria from Toronto after retiring. I know, a bit of a cliche. I purchased a custom Montauk sofa in December to be delivered 12 weeks later, which I anticipated. I was very clear that I wanted a comfortable, sturdy couch that would also look modern and after a couple of visits to the showroom, selected the Stanley in a linen look fabric. I wanted quality and wanted to support a Canadian company.The sofa arrived more or less when promised but sadly was not fully upholstered when it arrived and the poor delivery man was clearly unable to complete it. The Vancouver store came to the rescue and found a local upholsterer to fix it. Looks OK, but not awesome.Subsequently, due to the size and weight of the base and back cushions, they have become misshapen and don't properly fill the cases and are so heavy, I can't pound them into shape. As a result, after about six weeks, the sofa looks awful and I can't imagine what it will look like in 5-10 years. For $9,000, I expected much more. Should have gone for a sofa from Crate and Barrel for half the price! Very disappointing.

We wanted a quality sofa for my new home. We have been waiting five months. This is way longer then the original time frame that was promised. We still don't have a delivery date. communication is only one way, my husband contacting the store to get an update, they never call back, are rude and unapologetic. we were given the impression that there is only one truck available to make deliveries in the entire province. I would expect so much more when you spend $15k on a sofa. can't speak to the quality as I DONT HAVE MY SOFA YET."

I love my Montauk

Very nice...

Great product..and the owner is a great guy too

Couches you (and your wallet) will sink into and never climb out of.

Not worth the money. We are really trying to purchase Canadian made goods whenever possible, but this experience with Montauk is making me second guess that choice. This purchase was made summer 2021, delivered winter 2022.We ordered a “modern” sectional. We were told the lead time would be 6+ months, which is understandable considering it is a custom made piece + supply chain disruptions bc ofCovid, etc.Montauk presents themselves as being a high end, luxury furniture store. Our experience did not reflect this. We went in 3 times over the course of 2 months to select a sofa, fabric, finalize dimensions. Every time we went in, the price for the same item went up. And this is not a cheap piece of furniture. The price quoted initially, compared to what we ended up paying was a difference of several thousand dollars, which the salesperson was not up front about when providing us with a quote. For example, we selected a heavy grey fabric for the upholstery. A week later, we received an email saying that because the material was too thin (which is ridiculous, it was quite heavy) they were going to have to add a second layer of fabric so the material wouldn’t slide around. Upon receiving the couch and unzipping the cushions, there was no second layer of fabric. They charged an extra $900+ tax for this.*** update: We have now had this couch for 6 months. The fabric on the seats bunches up, the cushions look like they are stuffed with different quantities of filler and appear different sizes. The feather stuffing has started poking out of the cushion fabric and I need to vacuum the cushions every few days so it doesn’t look like a bird died on it.Honestly what a terrible experience, literally buy your furniture from anywhere else.

When shopping for a new sofa I fell in love with the design of the Jane Sofa. I was a bit hesitant to spend this amount of money with some of the reviews I had read. I received my sofa and it was everything I had hoped for. The whole process went perfectly from the order, to the delivery and ultimately the product. 5 big stars!!!!

Cool sofas and helpful staff