ClearView Services

Arrived on time and did a quick and efficient replacement of my kitchen sink faucet. Also took the time to further explain the operation of the water softener installed on the last visit.Richard was friendly and knowledgeable. Great service!

I had furnace venting replaced. This company is efficient and very professional. You know who is coming to do the work and given notice of when they'll arrive. Heinz was very knowledgeable, professional, was not bothered by all my questions. He gave full explanations, reasons why, and great advice on maintenance care. He showed that he cared about what he was doing and was very efficient in getting the work done quickly. I highly recommend this company and Heinz.

Our hot water tank blew and fortunately we noticed right away. We called Clearview Services late in the evening and we were answered right away. We were kept in the loop throughout the entire experience and Gabe Colpitts was the service technician who visited the next morning. He was very professional and spent the time to explain and educate the different options that were available. We were up and running with hot water the very next day.

Booked ClearView for today. The way they book you is they give you a day that you can expect your appointment and then a call 30 to 40 minutes before your appointment so you can make sure you can get home in time. Everything started out fine with a text message yesterday confirming my appointment would be between 8 and 7PM. I cleared my day of any meetings in anticipation that I would be given a call. At 5PM I received a call that the technician they had planned for my home was sent to an emergency repair and that they would just book me in the next morning. I let them know that day wouldn't work. They indicated that they would put me on an urgent list should something come up sooner. 20 minutes later I received a text to remind of my appointment for the next day. If you work out of the home, this group may not be your best choice. Their radio advertisements say that they only need one visit to repair your plumbing problem, the trick is to get them to show up for the one visit. I called one of their competitors and now have an appointment with a 2 hour window.

Clearview was excellent to deal with. Very professional in their approach and the picture sent of the plumber before hand is an excellent idea. Richard was great to deal with. He gave me different options to resolve the problem.

I am extremely thankful to have called. John Fenning from the team came to visit us, and help us diagnose a series of issues we've had with our sewer drain. He called ahead of time, shared his location on a map, arrived on time and on short notice.He ran a camera down, explaining how our drains are working together (which also explained a lot about our past problems) before showing us great clear video of roots growing in from the city side of our drain system in several spots - and explained well what the options are.Thanks to him, the repair will be performed by the city. More importantly though, I felt like he was honest / transparent but also very passionate about his work. We discussed their training systems, techniques and equipment - and he shared with me how much he, and the owner of the company, are investing in skills, knowledge and learning.I felt listened to. I felt validated. I felt the problem was identified with resolutions short term and long term. I felt like this is someone who you can trust and will always be honest.On the more social side, he was great with our dog, and great with customer service. He is exceptional in his field, and I absolutely will only ever use them again.

Heinz was professional and honest. He gave me options and the price. The price was the price and there were no extra charges. He worked on a boiler system that was having issues. He flushed and cleaned system and everything is back up and running. When he was finished he asked if I had any question. I look forward to him coming back to service this system again.

I was looking for a new A/C install quote. I enjoy the commercials so I decided to give them a chance. Booked original appointment online and then I was rescheduled by them 3 times - twice on the day of the appointment - for over a month out from my original appointment. I finally just cancelled the quote and have gone with another company who actually wants my business. NOT impressed.

We called about a furnace repair and had the first employee come to our home and provide an assessment for $80. The assessment came with multiple options that were clearly designed as a sales pitch to benefit the company and did not have the consumers best interests in mind. It is quite insulting to have a company charge you to have an in home sales pitch conducted. Despite the uneasy feeling this part of the process gave me , I still needed the work to be done and agreed on the “middle option”. The technician came by in the afternoon to install the parts and was gone again in 25 minutes. The technician was extremely friendly and efficient, however, the cost of the job given at the “estimate phase” lead me to assume the work would take over an hour. The estimate for the work was $2900 for 2 parts to be replaced. I found the retail cost of the 2 parts to be $700 after a quick online search. I started looking online after paying our bill, which didn’t have a breakdown for parts and labour. I requested a detailed bill with the breakdown and was told “our system doesn’t allow that”. The entire experience is just disappointing. The employee is not at fault and did everything they were asked. The problem with this company is with the owner and management that runs “wholesome family ads” on the radio while providing their employees with sketchy policies to follow that are designed 100% for the benefit of the company at the expense of the customer. I’m a little embarrassed that I continued to go through with the repair and wouldn’t recommend this company.

This is the 2nd time that Richard has been here (not about the same problem), and as before he was very professional, quickly found the source the problem, made several suggestions/options available, allowed us to make an 'informed decision' as to an immediate solution, quickly made the necessary repairs and was done quickly and with little to no interruption. He was, once again, very friendly and explained, in detail, what the problem was and what he was doing as he made the repairs.The quick response time, excellent service and the cheerful professionalism of both Richard and my initial contact, is the reason why I wholeheartedly use and recommend ClearView Services!