Apothecare Pharmacy

Just called Neil with a question about a drug availability and he went out of his way to help and research and even offered to call me back after he contacted the drug manufacturer. I've asked about this drug in multiple pharmacies and this is by far the most helpful service I've gotten. Thanks, Neil!

Easily the best pharmacy I've ever dealt with. Neil and Mike constantly bend over backwards to make sure my medications are taken care of (especially since my doctors office is horrible and never sends faxes or picks up the phone). Switching from Shoppers Drug Mart to this pharmacy was easily one of the best decisions I've ever made and I never plan on switching pharmacies after seeing the amount of effort these pharmacists put into patient care. I'm so grateful I switched to this pharmacy especially since I've recently started getting more medications I NEVER have to worry about them since Neil and Mike are always on top of things. 100% worth switching from whatever pharmacy you're currently at given the quality of service Neil and Mike provide.

Niel and Mike deserve every 5-star rating they have on here. The difference in service vs. Shoppers is nothing short of night and day.

Great local pharmacy. The pharmacist Neil and Mike are very knowledgeable and caring . Excellent service. And always deliver medication on time without reminders. This pharmacy is highly recommended over the other ones .

Extremely accomodating and patient with my requests and questions for my medications. Very personable and prompt. They communicate clearly and are on top of medication renewals making sure I have what I need. Can't ask for much more than that!

Friendly and approachable pharmacists. Genuinely the kindest pharmacy experience I've had. They genuinely care about how medication is effecting you. They are happy to answer questions too to make sure you understand what you have been prescribed. Call or text them to get your prescription setup.They deliver or allow curbside pickup or in-store pickup. Low waste options available. Ask them about their reusable containers or bring your own container program.

I cannot say enough good things about Neil and Mike and their business. I never stress about anything. They always checkin about my prescriptions ahead of time, I never worry about forgetting or running out. They always let me know if I am out of refills and offer in advance to fax my provider so they have it on file BEFORE I need it. They work hard to get me the best price possible for prescriptions, checking every time before filling the script. I used to have incredible issues and headaches filling one regulated/controlled med, and I have never had a single issue here and they treat me like a real person. They offer delivery, payment electronically and by phone, and are always readily available during business hours by texting, responding within minutes. They even welcome my dog in when I walk over to pick up scripts! When I do pick it up, they always know who I am without asking and have it ready and waiting. Last time Mike dropped off my meds he brought rapid tests in case I might like to have some, just out of kindness. Exceptional human beings, the epitome of good business practices. I have never once regretted the switch to Apothecare and am a lifer for sure! If you feels getting your medications is a regular headache, have anxiety/health anxiety, or prefer to support small businesses this is a great fit.

I am so thrilled I found this Pharmacy. Super friendly, been using them for a short time where tuned into my needs without thousand questions. I wish I knew more people in the area to tell them about this gem.

Pharmacist Neil, Certified Diabetes Educator, is generous with his time, including free private appointments. After taking insulin since 1976, I still had problems controlling my blood sugar. Using Neil's gentle, up-to-date advice, I'm managing my diabetes SO MUCH better now. And I never hear GARY

This by far has been the best pharmacy near me. I have tried a number of different pharmacies in Kitchener and Waterloo. It has been the best experience I have had with any pharmacy. When I searched Pharmacy Kitchener, I was surprised they did not come up with more reviews. Apothecare Pharmacy definitely deserve to have more positive reviews for their outstanding service. The first time I went there I walked in and my prescription was filled within 10 minutes and they addressed all of my questions and also provided other valuable information and recommendations. I also received a follow-up phone call from Neil to check in if I had any complications or other questions. I was amazed and so impressed with the quality of customer service. I have also had them do a free delivery for a prescription. They again followed up to check in with me to see if there were questions or concerns. I can't recommend this company more. There are so many options, whether it is face-to-face, text support, phone calls, e-mails. This was already being done before the pandemic and how much more this is valued now with everything that is happening.