Hopkins Carpet One

Excellent work, friendly staff and great communication. Could not ask for more. Left the place looking tidy and brand new.

We had ~1,600 sq.ft. of carpet installed in our newly-purchased home prior to moving in. We ultimately decided to go with Hopkins Carpet One, a more local company, rather than a big box store like Home Depot.The entire experience was disappointing. The preliminary sales process went fine, but when it came to scheduling/installation there was serious disorganization and confusion about timelines, which was surprising since we'd scheduled installation months in advance and were extremely forthright about our needs (our home was being painted, so we needed to accommodate painters prior to installing new carpet). This was frustrating, but we eventually got everything worked out without too much of a headache.After two months (installation July 2022), we're happy overall with the low-pile carpet we selected. However, the quality of the installation is really, really disappointing in places. An entire staircase was skipped during the installation and necessitated a separate crew coming out a week later to finish the job. Tack-strips/adhesive is already failing around a couple floor HVAC registers and there was a closet entryway where tack-strip was flat-out missing (which the second crew was thankfully able to correct). A couple hatchet-job cuts along baseboard with almost laughable attempt to correct the mistakes. There are sections of bedroom where the carpet is nearly 1/4 short of meeting the baseboard. Cuts along stair tread/skirt boards are inconsistent; some are great

We had a problem with our new Marmoleum floor. Nancy went to work in conjunction with Erik. They stepped right in and got the entire floor replaced. We were kept in the loop throughout the process. The new floor was installed by two seasoned professionals, and it's beautiful. When they were finished, you couldn't tell they had been here. Perfectly clean! We're so impressed how this was handled! We're doing the upstairs this summer and Nancie will be our first call. What a team Hopkins CarpetOne has!

Purchased some carpet through Hopkins Carpet One. Great company to get your carpet and flooring materials from. Staff is very helpful and very friendly. Would recommend to all my family and friends.

Good selection of lots of different flooring options for your home. From carpet to laminate to continue to told to hardwood, you can find some options here.The staff seem knowledgeable and can help provide different options and estimates for your needs.

Casondra helped us as we debated what carpet to select and Mike installed it as promised and was professional and completed the project within the time-frame he predicted. It was a smooth process and it worked perfectly to get us new carpet before our move-in date. Thanks!

Great selection and service. Any carpeting selection can be made into an area rug!

From start to finish my new carpeting project with Hopkins Carpet One was wonderful From ordering in the store with Zach, measuring done by Hugo and the wonderful installation by Jose with the entire job finished in one day I highly recommend them all They moved all my big pieces (I am a senior citizen female) out and back in quickly & carefully

Would highly recommend Carpet One, Hopkins, for your home carpet and tile needs. Nancie was very helpful, patient and knowledgeable. Great selection of carpet and tile; and, the installers were fantastic.

This place is fantastic. I have ordered carpet through them a couple of times now and both times I was greeted when I came into the store. They helped me look for carpet and when I found some I liked, they immediately looked to see how long it would take to get it and the cost. No hard pushy sales and the best part is I got it installed so quickly. The installer was fabulous and quick. I will always check with Hopkins carpet One before going any where else and we have moved quite a distance North but it's worth the drive. We trust them.