Koodo Shop
70 Reviews
- Thursday10 am–8 pm
- Friday10 am–8 pm
- Saturday10 am–6 pm
- Sunday11 am–5 pm
- Monday10 am–6 pm
- Tuesday10 am–6 pm
- Wednesday10 am–6 pm
About the Business
Koodo Mobile | Home |
Contacts
Website
Call Us
+12503903121
6631 Island Hwy N, Nanaimo, BC V9T 4T7
Hours
- Thursday10 am–8 pm
- Friday10 am–8 pm
- Saturday10 am–6 pm
- Sunday11 am–5 pm
- Monday10 am–6 pm
- Tuesday10 am–6 pm
- Wednesday10 am–6 pm
Features
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
Recommended Reviews
Irene Peters
21.10.2023
Koodo Shop
Greeted when I walked in and asked for help . At first I didn't want any. Bit after awhile I asked questions and before you know I got myself a new phone ! Both staff working were great and personalble . Didn't just talk shop . Local discussion and interests. My kind of place ..no pressure and everything was explained !
Hugo Plante
19.10.2023
Koodo Shop
The staff is excellent and helpful. Their professional behavior and kind attitude has me coming back. Even when I had a rare case with my phone, they were patient and helpful to give me direction on how to solve it. Well done and keep up the good work!
HuskieDawg Entertainment “SlimJimalaBim”
16.10.2023
Koodo Shop
Helped me get 2 new phones and a tablet, all for a very good price.service from them is always fast,courtesy and professional.
Oak Hill
27.09.2023
Koodo Shop
Problem with my voicemail for three months with challenging help from Koodo Customer support. Saw Staff Rep Jordon at Woodgrove and he was understanding, kind and helpful. Connected me to the right Teck Support Rep and my Voicemail is now working again. Big shout out to Jordon and Woodgrove, many thanks!
Carol Geldart
27.08.2023
Koodo Shop
Despite Black Friday overwhelmed systems, Jordan persevered for hours to help me get my new phone, port my number, and get my account set up. He only indicated his frustration by apologizing to me for the long delays. Fabulous customer service and extremely knowledgeable team! Sincere thanks, Jordan! And you too, Tarryn!
Heather Andersen
22.08.2023
Koodo Shop
Mobile self serve had a glitch and I had to either schedule a call for tomorrow or drive 15 minutes to the shop. So I left work and went to the shop.The information glitch was easily sorted and I asked if I could stand there to do my self-serve" added line purchase in case there were any other issues.There were no other people in the store and two other staff. His answer was "well we work on commission...." as he backed away.Srsly. How hard is it to say "sure! I will just be over here." Or "of course
Garnet Heise
20.08.2023
Koodo Shop
They just sold me a Pixel 6 full price, three weeks before the price dropped by $500. Not the sale's associate's fault. There was nothing they could do to help, but they did give me a disinterested shrug.
Jan Leine
15.08.2023
Koodo Shop
Totally excellent customer service. I was helped right away. I wasn't the easiest customer, as this was my first smart phone purchase, but Noor took her time and walked me through all the info on the phones and plans. There was no high pressure. When I made my decision, she made doubly sure I could function with my new Iphone. I walked out very happy with my new phone, the plan and my experience. The phone, Koodo and Noor are all super user-friendly!
Rose von Schilling
12.08.2023
Koodo Shop
We are very pleased with our Koodo phones and the service we get when we come into the store Jordan was especially helpful recently with information about an account for seniors in our lives, and showed me how to change a setting on an old phone.
Helen Morton
20.07.2023
Koodo Shop
Went in to change from Rogers to Koodo. Taesan and Emily were extremely helpful and knowledgeable. They worked great as a team in getting our phones changed over and it didn’t take them long. Excellent friendly service. Thank you guys.
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6631 Island Hwy N, Nanaimo, BC V9T 4T7
Koodo Shop