GoodLife Fitness St John's Torbay Road

Place holder review

This facility is of utmost excellence in all regards. From cleanliness, staff, equipment, studio space and inclusion mandates. The staff work above and beyond for service excellence with an efficient compassion in all dealings. They are home to many and a site like none other. An absolute healing site for members.

I love this location! Lots of machines you can use, the staff are all really nice, and it's always clean! I love my workout at the Torbay Road location every time!

Gym is clean, staff is friendly, strangers will share equipment and will spot you if needed . It's a fair size gym and a fair amount of equipment.I would rate it 5 star but it needs a few different machines that most other gyms have

Lots of annoyances, staff standing around, enforcing removal of winter boots however during 24/7 times it’s a free for all, lots of people being let in for free during 24/7, members still not knowing how to enter during 24/7 causing alarm to constantly ring, men’s bathroom lacks simple things like having only a single urnal with no hygiene puck(it reeks), awkward sinks, not only this but people shave and leave their mess in them, and stinky shower drains smells like sewage. Assault bikes have been off level since they came back from COVID, they’re tilted to one side. Lots of members carrying around their bags like purses, not washing machines, hogging machines on their phones and generally inconsiderate during peak hours. The gym is to busy during peak hours. Staff are aggressive to sign you up for some giveaway where you have to essentially sell your contacts personal phone number, name and email in order to receive an entry. If we’re already paying members, stop approaching us with these aggressive marketing tactics and putting your younger staff in awkward positions because certainly it’s always the new staff having to do these things, it’s obvious.Good equipment in general, but frustration lies with the above points. Please consider, it’s never being addressed.

Candice is a very efficient, kind and attentive customer service staff. Well done Candice!

Staff are great but it's way too busy at suppertime. They should have a system where only so many are allowed at a time with the ability to check through an app for availability or booking. I pay for personal training but the trainer often struggles to find equipment for our workouts as the place is absolutely packed.

The Group Fitness room’s temperature is freezing! The air conditioning is running constantly, and we’ve been told that there is nothing that can be done here at the gym by the staff. Why can’t the class instructors have control over the thermostat for classes. It’s particularly terrible when doing yoga.Update June 20/23Thank you for addressing my concern and working to correct the heating issues for yoga classes.