Acoustica Hearing

Reza J. of Acoustica hearing clinic in Burnaby is a true professional that goes far beyond the norm. My 84 year old mother and myself found him caring, helpful and attentive, as well as a great listener when we discussed hearing aid options. Compared to other places we were clients with, he and the associates of Acoustica are outstanding. My mother is most pleased and can hear quite a bit better as a result. I would highly recommend trying them out.

A hidden Gem for all your hearing needs, from custom ear plugs to hearing aids. The owner is a very nice guy, the reception staff is very sweet. And the quality of his work speaks fo itself. Highly recommend.

My wife and I both found it was time to have our hearing tested, and to no surprise, found we could both benefit by having hearing aids.Acoustica was not our 1st choice, but it was our last.Reza made us both feel very comfortable, and was very patient in our selection and subsequent follow ups.Always a pleasure to deal with an owner rather than a commissioned employee.

Friday before recent long week-end I was having issue with changing the wax filter on my hearing aid. It was almost closing time for the clinic and it would take me 30 minutes to get there. The receptionist very kindly agreed she will wait for me and help me. Yes that is what I call service. Thank you again to the lady.After doing due diligence regarding best hearing clinic in my area, I decided to visit this clinic. At my first appointment I was impressed with Reza the owner. He was very professional and listened to my hearing loss issues and had answers to all my questions. Reza recommended that since my left ear has zero hearing and right ear has significant loss that I would be better served overall to get a cross over unit to wear on left side and a normal hearing aid on the right side. During the period of one month I visited him several times for adjustments and he was always patient. I should add that his reception staff were very pleasant. I highly recommend this hearing clinic.

I have been to other hearing aid providers before and none of them can compare to the service provided by Reza and his team. He is always patient and helpful with any questions or problems. He provides a very thorough explanation of all the available options. He truly understands the impact of hearing impairment on the quality of life of his patient and their family. I have never encountered a hearing care professional who cared as much. The aftercare services to make sure the hearing aids are adjusted and fitted properly is incomparable. I highly recommend Acoustica Hearing!

I highly recommend Acoustica Hearing for anyone struggling with hearing loss. I have my life back! They offer a no obligation hearing test and excellent customer service. The technology is so advanced I can literally hear sound via bluetooth technology from my deaf ear to my aided right ear. I can answer my iPhone and hear through my hearing aids hands free. No more staying home from gatherings because of the exhaustion of hearing loss. I hardly know I’m wearing them - thank you Reza, Wendy and everyone at Acoustica.

Been there for several times and unsurprisingly experienced great service and communication. Mr. Riza and staff are all welcoming, billed my insurance directly without a single problem. Highly recommend this place.

I moved to Vancouver 18 months ago, and needed a specialist to manage my hearing and my existing pairs of Phonak hearing aids. I met Reza and was welcomed to his friendly practice and have been very pleased by the quality of service and support he offers. The office is easy to access via Boundary St. and offers free parking. Recently, Reza has shown me many new features of my hearing aids which I was not familiar with! Gone are the ear buds for flying with Westjet!

Professional and top notch service. Take good care for the customers.Reza from Acoustica is extremely helpful. He is very patient with me. Buying the hearing aid from them is just the beginning of service. Besides, he is well versed with his profession and provides full scale services to my hearing problem. Thanks for your help all the time

I called the day before to make an appointment to get the tube on my hearing aid changed as it was hard. They were very accommodating and helpful. They replaced it and also what was under warranty. As a Christmas gift I received a package of batteries.