Rogers

Very friendly and helpful staff! I love Rogers. Everytime we go in, they are friendly, and always have a smile on. Not to mention they always get me the best deals! Everytime. And shout out to Tifi for his great customer service and friendly humor! My son loves his new phone, and I love that I can control it from my phone ! Thanks again guys!

These guys are seriously the best. My phone hasn't been working properly since I got it back in August, but I've dealt with up until now when the battery wasn't lasting. They hooked me up with a new phone, good deal on my phone plan, plus all the phone accessories I needed! And they put up with my 45 minute customer service phone call while I was there and helped me more than Rogers actual customer service department ever could. Thank you guys so SO much for helping out a brand new small business owner. :)

Great Service given by Rawia.. She has gone above and beyond to provide the best advice and She was very friendly.

In the past there customer service has been wonderful. Friendly, helpful and courteous. But today the lady was just plain rude, and unfriendly, and not helpful at all. Very unfortunate, I will check to make sure she isnt working before I go back

The people at the medicine hat location were helpful, but rogers as a whole is terrible will never use any of their services again.

Poor customer service, employees took all measures to avoid helping me. Strange Covid measures as well. Door is locked. They ask why you are there on an intercom and then ask if you have identification with you, that they then don’t check when they come to the door to let you in.

There is one guy there that I really like and he goes above and beyond. However my experience yesterday I was not impressed. I have been with Rogers for quite some time now and wanted to upgrade my phone. They seemed to not care at all whether I stayed with them or went elsewhere. It was going to cost me over $160 for a new phone monthly which is insane. Coming to the door it was locked and they came through on a video thing which I found very odd on how strict Covid still was for them…. They told me nothing about offers I had or loyalty offers I had. I went to the mall and stopped at T booth and the man there was more than willing to help and saved me like $50+ a month. He went above and beyond and told me about my loyalty offers and more!

I wish there is a 0 star to rate Rogers is one of the worst costomer service and general service's on the phone connection most of the city phone dosen't work if you are out of town anywhere good luck terrible service take Rogers if it is your last choice only

Absolutely blown away by the service that I received today. Thank you so much to Jason and the other gentleman ( sorry cant remember name) who helped me. You guys are awesome. Highly recommend the Strachan Road location.