Primacy Dufferin Family Care Centre & Walk-In Clinic

Do not go here. the doctor and the receptionist were both rude and super inconsiderate. They made me wait two more hours told me to go back home and said i have to call and book an appointment when there was no indication of this on their website. Doctor was dismissive and was not listening to me, super rushed, and rude. I told him what was wrong and he was telling me I was wrong about my own experience. I have seasonal allergies and he was not listening to me and kept saying i had sore throat when i did not i actually had itchy eyes nose and throat. The receptionist was treating me like i was a walking disease by acting super apprehensive. She asked me why are you here?" in such a disrespectful tone when I first entered. Super unprofessional

I went there today to take off my stitches after I called them over the phone. Receptionist whom I spoke with was very professional. Then there was Dr. Katie, who was very sweet and soothing. She took all my stitches off while comforting me constantly. Thank you so much for the service.

Very rude and unprofessional how they talk to you when on the phone and/or in person! Your not allowed to request days off on a doctors note of your choice when sick at home from work, the doctor gives u only a day or 2 and that’s what you get. Never coming back to this clinic again because they treat you like garbage and hang up on you while speaking on the phone. One of the worst clinics I’ve ever been to.

The worst experience I had at a walk in clinic. Made an appt only to wait 40 mins for the doctor. Once the doctor was ready he couldn’t even apologize for the delay and making me wait 40 mins. Dr Shwe is probably the worst doctor I ever encountered. Super disrespectful, inconsiderate and could care less about his patients. I do not recommend this clinic.

Never had a problem here. The doctors have been nice to me. However, if you come try to book beforehand because they book very fast. Sometimes you may have to wait longer than expected.

Every time I come to this clinic, the service is awful. These doctors do not take the time to ask you what is wrong. They jump to conclusions and do not explain anything. I went in with stomach pains and before the doctor came into the room, he asked if I was pregnant. Then went into how they were not stomach pains that I was experiencing but rather workout pains. He then told me to only do two sit ups and then go up to 4 sit ups the next day. He was teaching me how to workout and lecturing me about how I was probably trying to show off with my friends at the gym although I went by myself. Then I came in later on that day because I knew I had an infection since I started feeling really sick and I've had the same kind of infection in the past. I went in at 7:45pm when the clinic closes at 8pm. The receptionist refused to let us see the doctor and lecturing me about how I should have come in earlier as if I could predict when I was going to feel sick. After 5 minutes, the doctor came out and told me to leave because he wasn't seeing anyone else and that if I was in pain, I would have to go to the emergency room even after I told him that I walked all the way to the clinic and did not have access to a car that evening. After 20 minutes of waiting, the doctor reluctantly told me to go to the room and wait. He came in and had absolutely no patience and was not happy that I kept him 10 minutes past 8pm when they were supposed to close. After that, he was very rude and told me exactly how I got this infection. Then after giving me my prescription, he then proceeded to tell me again that I should have come earlier. The receptionist chipped in and said the same thing over again about how I kept them so late and that that was the last time they would do that for me and that the next time I would have to go to the emergency room. That was the worst experience I've ever had. I do not ever want to go back to that clinic. Most of the people who work there are not friendly and are not there to help people- especially the doctors and that is a sad reality.

I always receive great care at this walk in. Could not ask for nicer receptionists. Keep up the great work.

Horrible experience. Went to get a TB test for work and was price gouged. Was initially told the test would be $40 for test#1 and #2 (including the readings). Only to come back for my test #1 reading and the new receptionist tells me it’s $20 per visit, including both readings, so $80 total. Then I get into the room for my reading and Dr. Shwe barely looks at my file, and moves me into another room to get the injection, which I had already gotten. Had I not interrupted the Dr. who was adamant on giving me the injection, I would’ve be injected twice. Horrible service, greedy clinic and inexperienced, stubborn doctor with no consideration or care for patients well being. Wish I could give 0 stars.

This is the least reliable place to visit. I called the clinic and they gave me a time to go for visit and when I arrived I saw that they shut the clinic and they just left a note that they are not available. Never trust them because they are liars and never trust the hours shown in the google because they don’t know them. I wish I could give them zero as this is the worst experience I’ve ever had.

NOT exactly a walk-in clinic. You simply cannot walk-in as they may not have the “walk-in doctor” in. Their business hours per Google are not the same as the supposed walk-in clinic.