Collection Group of Canada Inc.

Received a bill for 2 invoices from Purolator that were supposed to be paid by the company I do contract work for. The company neglected to deal with it and now I'm stuck having to pay it and submit an expense report for it instead. Wouldn't be a problem if they had maybe a website to process these transactions, or agents assigned to the cases that actually picked up their phones. Not saying that these invoices don't need to be paid, I'm saying I literally CAN'T pay them until one of these folks calls me back. Not even their reception answers phone-calls and this is within working hours.They also backdate their letters. They claim to have sent me something on July 23 but I received it on August 13? Yeah... that seems legit... If you're past the 10 days they say you could incur late fees and they'll submit it to ruin your credit. If they submitted literally anything damaging on this one, when they clearly backdated it so I couldn't respond in time they'll hear from my lawyer.

This company is extremely unprofessional and unethical. They made an error on their end. When I tried to resolve it they did not like that I wanted immediate attention to this matter. So they send me a email that does not apply to myself or my business they have gathered wrong information. Shoddy investigating on their end. When I phone regarding my concerns the individual that sent the email would not even discuss with me. He then just rudely forwards me to an even more unprofessional and aggresive manager" named Frank. He then continues this rude behaviour and throws the company he has been contracted through under the bus. He states they provided him with my contact information.He then stated condescendingly that this company never provides wrong information. Clearly this time they had. I contacted the company myself as these people are lacking at their skills. Turns out I was right they did have misinformation. They had total lack of accountibility for their errors. The management even informed me he would not be letting me know if he in fact did have the wrong information and I was the unfortunate victim of his abuse. He got very aggresive an innapropriate with me. I had a witness to hear the conversation. We were both in complete disbelief. Imagine being sent a collections notice due immediately or actions will be taken and yet not wanting to resolve with the reciever and being so nasty. Wow I suggest to anyone even thinking of using this company run don't walk. There is no excuse to tolerate this type of aggresive bullying behaviour. If you are sending out emails demanding money to the wrong people expect you are going to get some unhappy recipients on the other end. Very unprofessional."

Unbelievable!! I could not believe what I overheard when my business partner phoned to clear up what ended up being an error on this companies part. These men running the company were aggressive and rude. We no longer live in the stone age where this behaviour is in any way acceptable. All we wanted to do was get to the bottom of this email demanding immediate payment to our business email. This came as a complete shock. We quickly made contact with this company. The original contact person was out of control. He wouldn't even speak with my business partner he just forwarded her to Frank. Holy smokes when she finally reached Frank I couldn't believe my ears. In all my years of business I have never experienced such an angry individual. How anyone would be a part of contracting this company out is shocking. His behavior was very threatening and aggressive. He should be ashamed of himself. It was an error on their end and he has the nerve to flip out on us for trying to resolve the issue. This guy needs to get over himself and realize not everyone will tolerate his volitile attitude. Attacking people verbally is unacceptable when he doesn't like what they have to say. I have a wonderful idea, if you don't like people mentioning getting a lawyer then maybe do your job right and get your facts straight. One thing I would highly recommend is find a more reputable company.

I can't believe in 2022 there are still entities trying to scam people posing as collection agencies. Please do not fall this. I received a letter, like many other people, stating I owe money to Yellow Pages for advertising. Do not send these leeches money!

Very unprofessional staff. I received a message stating that I needed to call them back immediately. When I did, I got a generic answering machine. A gentleman called me back a few days later and started the conversation with how I owe money to a credit card processing company. I tried to explain that our business had been closed since 2015 and that I did not understand what he was talking about and questioned as to why I am just getting this information. He replied that several letters had been sent to the business address and multiple emails with no response. Since there was no response from us, the issue was sent to his collection company. He then started to raise his voice and tried bullying me into 'just pay us...You do not want bed credit do you... you owe this money....just pay us I finally had to yell over his voice

Scam artists after debit that's not owed. Tried saying I owe a bell bill. Never been with bell my entire life. Checked my credit reports and even called bell. They had never heard of me. Hopefully this a**hat gets charged. I mean come on! It's not even a foreign scanner over seas. This is right in our own country.

I received spam calls from them every morning. They asked me to E-TRANSFER money to them. WEIRD!! I almost believe that I really owe Whirlpool a hundred bucks. But actually all the service fee is paid. BE CAREFUL WITH THE CALL FROM CGC.

Pure scam company.. trying to say I owe for Yellow Pages ad, 3 years after I cancelled with them. Same as the others have said.. the whole company is automated.. impossible to speak with a person and nobody returns calls. Scam company working for another scam company. Probably owned by the same group of people.

I'm very happy with my experience. We were scammed (that's on us, we should have know) but the company that sent the claim to corrections harassed us and tried to claim for (lack of) work already paid for. The agent I spoke to was amazing and closed the case once I explained the situation.Thank you!

This is a scam, I am not going to pay thousand of dollars for Smart thermostat and smart saver from Ontario Safety Standards and please do not call me or email me asking me for payment. Ontario Safety standard misrepresented us into signing a contract from door to door. The case is under litigation.