Empire Mortgage Group

Patrick was an absolute pleasure to work with. He was thorough, communicated efficiently and always got back to us in a timely manner. Above all, Patrick knows mortgages!! His knowledge and skill truly shine through every time I work with Patrick.

The Empire Mortgage Group, specifically Luv and Lama, were instrumental in getting the mortgage we needed on our rental place. They made me feel comfortable that we would get the best mortgage based on our rental strategy and not once did I feel like we couldn't make it happen. I highly recommend their services.

Patrick has gone above and beyond for us since the start of our working together. Having to renew your mortgage right now is stressful in so many ways. Patrick and his team did everything they could to get us the best possible options during this tumultuous time. We cannot express enough how grateful we have been to work with them. I will be recommending them to everyone!

Our experience with Jordan has been amazing. Wonderful customer service and very professional. Jordan was extremely helpful and assisted with all of our needs.We highly recommend Jordan Nunn and the Empire Mortgage Group.

My wife and I were first time home buyers and we were definitely blessed to be referred to Louis and Empire Mortgage Group. Louis walked us through the entire process of purchasing a home and he explained everything in detail and used analogies for us to better understand. He was knowledgeable and made sure that we were well informed with such a big decision we were making. He was prompt to answer inquiries and took calls even late at night to accommodate my availability. He was extremely professional and yet funny too, which made the arduous process fun. Overall, it truly felt that he had our best interest at heart. Nothing but positive things to say about working with him.

I read all these reviews and can only assume they are friends and family, because what I encountered was incompetence that cost me almost $20,000.I purchase a property through them after they solicited my business from Scotiabank. The mortgage advisor having recently moved from there.We locked in a mortgage rate, because I knew they were going to shoot up, and a good rate at that.Turns out though they weren’t aware of basic mortgage rules meaning, we couldn’t complete for almost 20 days after we were supposed too.We had to get a private mortgage, through them, which they then had the cheek to charge a brokerage fee on.This put us over $10,000 out of pocket. They tried to blame the lender, but this was on them. When they finally got the original mortgage sorted and we could get out of the private mortgage, again at our cost for another $3,000 it turns out we lost the original locked in rate and were now over two point higher.The extra $13,000 plus the extra interest payments have put us in a hard place financially. I had a meeting with ‘Aaron’ who said they would settle, but emails and text message have now gone unanswered for six months. I have no choice but to litigate and try get some of the over $20,000 this is going to cost me over the next 60 months.Avoid like COVID.

We had the pleasure of working with Jordan Nunn to purchase our first house. As a first time home buyer I was quite concerned with the mortgage process, Jordan was kind enough to walk us through everything in detail and comforted us at each step starting from initial assessment till we closed the deal.His professionalism and customer service is beyond exception. He understands the customer needs and future plans and provides them a Taylor made solution. We have got the best rate in this tight market. His assurance to work with the client to plan future mortgage and debt is very much appreciated.

Coco from Empire Mortgage Group was incredibly kind, helpful, and responsive throughout our process of acquiring a mortgage for a new home. Would recommend without hesitation to anyone who is looking for help!

My wife and I reached out to Jordan about information regarding our mortgage. As most homeowners have recently been dealing with increasing rates and uncertainty. We were incredibly happy when we sat down with Jordan to go over a number of options and work out a plan that allowed us to meet our financial situation while still leaving our young family in a position to maintain disposable income. Jordan was great to work with and and went above and beyond at every opportunity to ensure we had a clear understating and our needs were met. Even after completing our transaction he was kind enough to keep in touch to ensure we were satisfied and everything was completed to our expectations and needs. I will without a doubt be recommending his services. Great communication, exceptional follow through and a pleasant interaction from start to finish. 5/5!!

First time home buyer here. Coco & her team were phenomenal in supporting me through the entire process from start to finish. She was incredibly responsive with emails and questions. It was evident that she was willing to go the extra mile to ensure that her clients are informed and the main priority. Would highly recommend Coco & Empire Mortgage Group to any of my family/friends.