Kids & Company

Seems like most of the bad reviews here is due to the waitlist, which isn't really fair-- I ignored them when looking at daycares and I am glad I did. This is what's actually important: in every respect this is an absolutely fantastic daycare. My daughter loves it here, when I say time to go to daycare" in the morning she runs to the door. There are tons of crafts and activities; after only a few months our fridge was no longer visible since it is covered with all of the paintings we bring home. Management is quick to respond to emails. The caregivers genuinely care about my daughter's well being. I feel like I can go on and on about this place

I absolutely love Kids & Company and I'm so grateful to have my child in this daycare. Would recommend it a 100% to anyone. The staff is so welcoming, my daughters first day was so emotional as it was her first birthday and the staff was so nice!I love that I don't have to worry about food, they include nutritious food and snacks and even milk. I can see her through the camera and my heart is full everyday when I actually see she is having fun. They send you everyday reports about baby diaper change, meal, drinks etc.Overall I am so happy!

I should have taken the advice of the reviews. The walkthrough looked great and I'm sure it's an amazing day care, but we waited 2 years on a waitlist and now that we want our deposit back it's been 3 months and nothing. They won't tell us what's going on, they respond to every second or third email and it's very frustrating.

Do not ever consider this location. Kids & Company is reputable for a lot of friends, but to be considered for placement we paid $1,300 on June 28, 2013 to be on a waiting list. It took close to two (2) years, repeated requests and dialogue with Toronto head office to get our money back - minus the $150 non-refundable deposit. When the money came back in the mail ($1,150) there was no note, no explanation, no apology.We discovered over the past year that this was no an isolated incident but many many other families have had this experience with Kids & Company - preying on the limited amount of daycare spaces.This shady business practice makes this location one you should seriously pause, reconsider *before* you open your chequebook.

I was on their waitlist for almost two years, having paid their $2375 deposit for my infant.When I decided that I wouldn't require their services even if I got a spot, I cancelled the waitlist spot and requested my deposit back, as per their guidelines.They asked me to wait 6-8 weeks for the cheque.I did, then contacted them (also as per their instructions). The cheque was apparently awaiting a signature in their Ontario office and would be mailed at the END of week 8.As of posting still have not recieved it.You be the judge of whether or not a company that behaves in such a cavalier manner with their clients' resources is worth doing business with.

Whatever you do, do not put the $2500 deposit down. In June, I withdrew my son from the waitlist here when he got in to daycare elsewhere and, five months later, I’m still waiting on the refund. Natasha does NOT respond to emails. In all likelihood I am never going to see that money again.Find somewhere else to register your child.

Lots of parents on here venting about deposits. Looks like the team is responding to those issues. This is not indicative of the facility, staff and level of care at Kids & Co. which are awesome. We feel really lucky that our kid gets to go here.

Great daycare!! Our daughter loves attending and asks to go. I see most people are upset with the waitlist deposit which we did do as well and waited for basically a year to get in. I do enjoy the option of being able to see your child via camera, the programming activities and that they provide meals and snacks. I would recommend this daycare to others and feel comfortable in the level of care provided to my toddler.

Never consider this place. Let's start with the deposit. Yes, yes, no one is going to return it to us, like to many who left a review here earlier. But the service itself also leaves much to be desired.

Great center with amazing teachers and high quality standards of care for children of any age. Over the years my kids went through the infant, toddler and preschool programs and they loved any stage. Teachers are fantastic and both my kids are excited and look forward to going to school every morning. The flexible hours of 7am-6pm help greatly for parents with full time jobs, meal preparation is also a great addition to their program and the menus are very balanced and tasty. The school does a very good job in always asking feedback from families and constantly implementing our suggestions. They have a very few days a years when they close and they also offer extra childcare for special events like “date nights”. I would strongly recommend this center to anyone! It is on average slightly more expensive than most other childcares in Vancouver but for everything extra they offer it is more than worth it!