Bath & Body Works

I love shopping at this location, the staff is very friendly and always help me find what I’m looking for and more. Sales associate Rachael always knows what candles and soap I like and takes time to show me similar scents based on my preferences and current promotions going on in the store. I always leave this store feeling cared for as a customer

Way to agressive sales people. We are so desapointed. This used to be a fun place to shop. I guess making money is way more important than courtesy.

Aromatic atmosphere filled with an assortment of smells, sights, and sounds. I was greeted right away and helped to find a good birthday gift for my friend. The price of the product was reasonable and it was quick and efficient service.

I went to rideau center to get the same scented perfume and they had none but ask for assistance and I got an excellent service by Amy super nice and charming. Help me find something as close as possible to what I had before. She listen to what i needed and if ever you need assistance I recommend Amy!! thanks you so much for your service ❤️

Nice experience in the store today. It is well lit. It is a nice delight to see the nice assortment of colours set beside one another. The staff is welcoming and friendly. The offer a coupon per customer as the end of September and then at the end of October. The staff is knowledgeable and ready to help.Kudos to Jada!

I’ve been a loyal costumer of Bath & Body Works for years, and the customer service is a hit or miss depending on the location you visit. Except for the friends I made back home at my local stores.The service I received at this location today really exceeded my expectations and is an example on how to be proactive.I was on the phone with my mom choosing the body sprays she wanted, and Brendan (a sales associate, duh) was paying attention as I was naming the scents and grabbing them and he helped me pick the last few ones (to complete the buy 3, get 3 free offer) since my hands were full. He even offered me a bag but I respectfully declined since I was going to pay for them right away. He literally sprinted to the cash to get started. Then I was telling my mom that I had a coupon (10$ off 30$) and he kindly told me that I didn’t need to show it since he can validate the coupon with my e-mail address.I got off the phone and he initiated great conversation in regards to the items I was buying for my mom and offered me some paper wrap and bows to make it really pretty for my mom.Was extremely satisfied.I know how hard retail can be, but to the managers at this location.... please keep him. He is a gem. Do not hurt this angel. (Also he is really cute but that’s just a bonus).

Best place 4 good Parfums and cream

I went to the Rideo mall, Bath and Body works today. I was so impressed, I, uncharacteristically, decided to leave a review. The minute I walked in, I was greeted by a very friendly, energetic, and knowledgeable sales associate. She was making sure everyone had their masks on and had sanitized which made me feel very respected and valued. The store was clean and laid out in a logical and beautiful display of fragrances and colours. The sales associate asked me questions on preferences, allergies, and even the mood I was trying to enhance for specific rooms. She made some fabulous suggestions based on my individual desires and I left feeling extremely satisfied and thankful I had stopped by. I never knew there was so much to know about fragrances and accessories. THIS IS NOW MY FAVORITE STORE EVER! Thank you BBW, you made a lifetime, devoted customer out of me!

Hayley was the SWEETEST Associate out of all the Bath & Body Works I went to in Ottawa. I promised her that I would post her photo here so Hayley, if you’re seeing this, do know that :You’re amazing at what you do, thank you for your patience and cooperation while dealing with my order.

This location is my favourite in the city. I can always count on the employees here to have a wonderful attitude when I come in to ask about halloween releases in July, lol. The staff are incredibly friendly and always go above and beyond to help make the shopping experience enjoyable.