Esso

Nice place. Small footprint. Very tight spot for large vehicles but it can be done. Staff friendly.

Been there twice this week. No paper towels ever in any station. Mentioned it to the people at the cash both times. This is mandatory service that has to be offered at all gas stations. Even more important now to curb the spread of covid.

Friendly and courteous staff, but some serious design flaws at this location. While fuelling, if there is a tanker truck fuelling the main tanks, one has to back on to other cars trying to come at you with a lot of driver confusion as a result. Fix this problem by refuelling the main Esso tanks during off peak hours, or allow the fuelling transport truck to be parked in a suitable location that does not impede customer access to and from the pumps. Second reason is the car wash which suffers from very poor user design. After purchasing the car wash (prices from 14.93) you approach the car wash but the directional signage is very poor as it is unintuitive at which end to approach the car wash. Fix this by adding signage to the car wash itself with an arrow pointing which direction to enter. Third problem is accessing the actual car wash. You are told by the attendant to enter the code. When you approach the car wash you enter the code and…. Nothing. Enter it again, wait a few seconds, aaaand….nothing. Then a sign on top of the assembly instructs you to watch a video on the screen. I’m thinking that is weird. I have a code, I have a keypad and that should be it. Buuut not so fast, you have to watch a video, go through an electronic interview where an esso AI asks you to think about the car wash you just bought and do you want to make it better. Yes it actually does that, so you have to patiently wait answer yes or no and then finally when the Ai can no longer extract any more money from you will eventually initiate the car wash. Maybe it’s trying to leverage your inadequacy for not buying the $22 car wash in the first place and now through the magic of AI is your chance to redeem yourself. For me this was all very unintuitive and confusing, so I had to exit out of the car and go find someone to explain how to use this thing. The man and I returned to the car wash where car was parked and instructed me that I must watch the video and go through the prompts, with a sheepish, embarrassed chuckle. So To Esso Managment, make the experience intuitive and satisfying and logical and enjoy the financial upside of repeat clients, but this approach is not the way to do it.

Don't like pay before you fuel when I stopped there mainly I wanted go buy something inside

Grab ur gas and get points plus car wash. Perfect! Well stocked store, clean, also very clean bathrooms which is very nice cuz some places are nasty.

Good gas station. Went there later in the evening on a Sunday and it was quite packed. It's on a main Street area in Kingston so I'm guessing it's probably a busy place any time. Everything was clean and tidy. My daughter went inside to get a drink and use the bathroom and she said the bathroom was very clean and tidy. Staff is super friendly. I will definitely go to this station when I'm in the area again.

Kingston is our stopping point for a lot of trips we take. We’ve been using this Esso for I think close to 20 years now. It can be hectic to pull in and out of during holiday periods but it’s a convenient spot and most of the stops before and after are usually more expensive.The convenience store inside has pretty much anything you’d need for snacks and drinks and it has a car wash also which can be handy at times.

Normally a quick and easy fill up point just off highway 401... Division street ,Kingston .On site convenience store and located in same parking lot as a small mall and several fast food outlets. Can be busy on occasion . Self serve. Pay at pump or in gas bar. Currently masks are required inside .