Grand Central Consignment

My experience very closely matched earlier reviews from Katie and Genevieve. I never received an item list as promised and had to finally request one. After 4 months and only a few things sold, I tried on many occasions to come in to get paid and retrieve my remaining items. Celeste eventually said she could not do that as it was too time consuming to pull the items from the floor. Mid summer after more requests, I received some items back but was told there were likely some missing which there were and more than she indicated. Luckily I kept very good records and was able to ascertain what was sold, returned and missing. This whole thing became a laborious process that took over 13 months and during this time only 8 items were sold, 9 returned and 7 were identified as missing and probably stolen. I settled with the owner and for the 7 missing items I received $19.20 (she initially offered $9.60). One of these items was a jacket with a retail value of $275 that she had priced at $55.00. I received rock bottom prices for every item and there is no way to prove what she even actually sold them for. I wish I had just donated to a charity and saved myself the hassle for the few measly dollars I received.

Celeste is wonderful. The store has a large inventory of diverse clothing, shoes, purses and jewelry. There is something for everyone and every style. Celeste is very supportive of larger bodied people, transgender people, non-binary and gender-fluid people. I encourage you to come meet Celeste and explore her store.

I had a great experience here! The woman working there was very attentive & helpful. I was looking for a dress for my engagement photoshoot & she picked me out several beautiful items to try on. There are tons of plus size options here! It is very size inclusive which is rare to find! Will be back for sure.

Wonderful lady owns the shop. I look forward to my visits there. I stop in every couple of months and peruse the inventory. I've found some absolutely fantastic deals there. Most recently, I purchased a brand new pair of 'coach' loafers for $30. She's moving the shop a couple blocks away, and down to Carnarvon. Glad she's part of the neighbourhood!

On a Saturday afternoon I entered the store, carrying some groceries. I was hoping to find a dress for an event I was invited to. I had about an hour to spend looking for one. When I entered, the store had no customers and there was a woman by the cashier; I asked her where the dresses are. Immediately she told me that they are upstairs but she said I wouldn’t “appreciate” her items since I looked like I was in a rush. She kept going saying that if I really wanted to shop at her store, I should return when I had more time and less groceries in my hand. During her rant, she never asked me how much time I had or what I was looking for; she went on to say that she knew this by the way l looked While she was giving me a piece of her mind, another woman entered with bags in her hand but was not stopped. The only difference here is I am brown and she is white. In conclusion, I will never shop in that store again.

I have been to many consignment ans thrift stores. I needed to add a whole new section to my wardrobe and the owner was a dream to work with. She found me so many items I feel confident and ready for this new chapter in my life. Thank you so much.

I would steer clear of this consignment store. I consigned hundreds of dollars worth of clothing and requested that my items be returned back to me and not donated.When I went in to collect my unsold items the owner said she didn't know where they were. I had a look around the store and found over ten of my items still for sale.I never had my items returned to me and I was never paid out for the missing" items."

I have shopped here for years as well as given clothes for consignment. I've always found it one of the best stores of its kind. However, I visited it yesterday and it seems it must have have changed ownership and I will not be using it again. The racks of clothes were in disarray with clothing hung backwards and a total mishmash of types of clothing and misplaced sizes. it was hard to find any order. I used to love the perfect arrangement and easy to find sizes, all colour co-ordinated with seasonal items. You used to have the feeling that you'd discover some fabulous find.Jewelry used to be attractively displayed and shoes used to be easily looked at. Now there is just a big jumble in a pile on the floor. Scarves were the same-just heaped in a basket. There is no panache there anymore. As well, the prices are totally ridiculous and I would never pay what is being asked. There is no sense of the quality of clothing there used to be and it has just become another (bad) thrift store.