Brand Name Shoe Warehouse

Great experience. Needed sandals for a growing 6 year old desperately. I called in and described our ideal sandal, the salesperson found one and had it waiting at the door for us when we arrived with two size options to try on. Due to covid restrictions, we couldn't enter the store to shop, but she ensured that we got what we needed quickly and easily. Thank you!!

Great lil store huge selection and great prices always! Thanks again for the new work boots and winter boots!

I entered this shoe store last week because I wanted to buy a pair of white runners.When I walked into the store, the woman sitting at the front behind the counter didn’t even look up at me or acknowledge me even though I’m sure she knew I came into the store. She just sat there looking down at something. There was also another worker in there who also did not acknowledge me and walked right past me without asking if I needed help with anything. The weird thing is that the store wasn’t even busy, I was like the only customer in there.The other worker disappeared somewhere so I finally walked up to the woman sitting at the counter and asked if she had the size I needed for a particular shoe that I had liked. She answered coldly, “Everything that you see is what we have. There’s nothing in the back.” She seemed annoyed that I even went up to talk to her. I ended up just walking straight out of there!!! I was very disappointed by the lack offriendliness and unwillingness to help. Clearly this woman does not enjoy her job!I ended up going to another shoe store and had a much better experience with wonderful customer service and I found the shoes that I was looking for. Anyway, unless you like being ignored, I don’t recommend anyone going to this particular shoe store!!!

I am really frustrated! I have 4 children and had bought shoes from them regularly. I switched out a pair of slippers right after I checked out for a different one that was cheaper. They said no refunds only store credit even though I never left the store. The lady told me to keep the piece of paper or I won't get the credit. I brought in the slip for her to say it was the wrong slip and I had the receipt not the credit slip. The frustrating part is she had her copy which said exactly how much credit I had but wouldn't let me use it. Wow! Also she seemed annoyed when I said I thought I saved the right slip.

I found a great pair of runners with an attractive, rugged looking camouflage design for only $64.99! Features Memory Foam which contours to your foot for amazing comfort. After trying them on, I bought them right away because they were so comfortable to walk in.

Not amazing, top-drawer, quality, but good brands. I have never had an issue with anything purchased here.I was told, very clearly, that it would be exchange or store credit if my daughter didn't like/need different size of shoe.Will shop here again. LOVE that it is right in town, just down the street from me.

Hours aren't great. It's hard to support a local shop when it's only open business hours :(

Went in with my son to get him some boots. I asked the sales lady if I could get his foot sized and she told me that I should have known that before I came in and that they don't measure foot sizes. I'm at a bloody shoe store, give me a break. Not only that but she was rude about it as if she was disgusted with me for even asking the question. Yikes. She huffed and puffed the whole time we were trying stuff on as if she couldn't wait for us to leave. The lady either hates her job or hates people. Maybe a bit of both? I will never go back even thought it's local.

Yesterday I visited but did not have a good experience. We were not welcomed when we entered the store, clearly looked around for 5 minutes without a word. Another couple came in, also not receiving a welcoming. Both looking for her(the sales lady) to come help us, but no. When I had asked her a question, she hardly gave me the time of day and barely an answer. She was not wearing her mask properly (around her chin) even though it is the law. I went with my elderly grandmother, we did not feel comfortable/safe at all! Very bad customer service. Left us with a sour taste and will not return

Just wanted to share my positive experience. I came in to buy a pair of shoes and was absolutely delighted and blown away by the service I received, the lady who's always behind the counter with the dark hair and glasses was very friendly and helpful. I will definitely be returning.