Crown Food Service Equipment

Great service, and equipment

Called originally a month ago transferred to a lady in the parts department she was very knowledgeable. Knew the part I was talking about and said she did not have any in stock. She said they were able to get more of the part and said it would take a week to be produced and she would ship one to us when they came in. Called today wondering about our part. Left a message for parts and service. Parts and service called back with-in a few minutes. Basically attacking me saying he never saw any order and they do not deal with parts. I tried explaining that I talked to someone about a month ago and they said they could get the part. Parts and Service basically blew up on me and told the guy I do not deserve this as I am trying to order a part for my steamer. He told me to order the part thru Parts Town.