Environmental 360 Solutions | Red Deer

I had to organize an estate cleanup which seemed like a huge undertaking. I phoned Wasteco to talk about disposal bins and a possible demolition, armed with very little insight about how many and what size of bins I would need. Right from my initial phone call I was given advice and information that made this undertaking seem less daunting. Jeremy came out to see the property in order to give me a demolition estimate and followed it up with advice on the size of bins needed. The quote was very reasonable. As it turned out demolition wasn't required but quite a few bins were. In fact more bins were needed than I had ordered. These extra bins were delivered very soon after asking for them. I just can't say enough good things about the staff and the drivers involved. The words that come to mind are helpful, great advice givers, accommodating and reasonably priced. The best customer service ever!!

First contact was great, wanted a shipping container and they got back to me fast. Then when I was ready to purchase, they didn't get back to me so a day later I called them.Dispatch said they would call me back and I got nothing. I called again later and they said they were busy and to just call some industrial leasing company because they deal with the containers and blew me off.Didn't think it would be so hard to buy something from a business.

Called number provided a few months ago and was told they would give me a call back but they never did? Just tried again here in April and now phone number doesn't even ring? After researching for garbage bins in Olds, Alberta area I found that these guys were probably the best to deal with but now I'm not so sure! If customer service is this terrible how do they continue to stay in business? Especially these days with Covid going on?

When we first signed up less than a year ago, 5/5 stars, but now I found little of what they agree to can be trusted. This pandemic seems to bring out the core of businesses and puts many companies to the test.We are disappointed with their internal communication, leaving us no choice but to hire a different waste bin company. Too bad, I thought they were going to work out.

E360S has been nothing but professional to deal with from their sales team to the drivers. I would highly recommend them.

We had a bin overfill after a construction project at our business called for an extra dump. The driver came during our open hours looked at it drove away without talking to anyone. We could have easily unloaded it while he was there. Now we are inconvenienced with a over full dumpster until they are out.A one minute conversation is all it would have took. We would have helped level the bin no problem.It was also overflowing with insulation which they deemed to dangerous to dump.

Wrecker truck #WC205 driving SB QE2 at 125-130kph on Apr 26/23 9:10am. Are you serious?! Dash cam with GPS speed will be forwarded to RCMP.

If I could give 0 stars I would. Beware of this company they will lock you in with a contract that only benefits them and then charge you large amounts to cancel.We had garbage service through CanPak prior to them being sold to E360. Once we were under E360 they were never on time and frequently did not have a truck available to empty our bin. This was strike 1. We left that company paying $200 in fees for bin retrieval. We then signed with WasteCo who we were very happy with. When they sold to E360 we were emailed a docusign contract with no explanation. The price was increasing substantially with no notice. I contacted the company and asked for an explanation on why our price was increasing and why I was not notified prior to this. They explained the new contract however it was not explained with transparency. This new contract was processed as a renewal for another 3 years. I never would have agreed to another 3 years due to our history with E360 and had explicitly mentioned that I wanted to keep our contract start date from when we joined with wasteco. However this was all over a phone call and not in writing so I have learnt me lesson.It was not explained as a renewal but rather an update on paperwork with E360 and again this was only given once I reached out about the price increase. Fast forward to today where they have again increased prices with a “fuel surcharge”every month. We have decided to cancel our service but due to this “new contract” we are unable to cancel unless we pay over $400. I take full ownership with not reading this new contract as thoroughly as I should have and I should have dealt with everything in writing and not a phone call. But the way this has been dealt with has been so unprofessional. The “manager” they connected us with when we raised our concerns had no idea what was going on and was from a different office with no access to our account. Every person we have spoken with has been very rude ever since my initial call when I said I wanted to cancel.I would NEVER recommend this company. How this was handled was beyond unprofessional. I feel tricked and mislead. If you do decide to go with them make sure you read through all the paperwork very thoroughly as they will lock you in and then make you pay large amounts to leave.

This company was good at the beginning. After that they told us they couldn't serve us any more as our material in the bin are way too heavy for their service. We are totally understand and ok with the termination.But they charged us the full month service which we only use 1 service out of 4 services and they told us bc the bin is still in our yard for the whole month, so they would need to charge for the whole moth. This is their problem of not pick up the bin and leave us has no space for the new bin. At the end we have to pay for that. What a ridiculous excuse.

The previous company we were dealing with out of Camrose was trying to extort us into using their services WAY more than we agreed to. Leanne from E360S came into our office that day and I spoke to her. She emailed us exactly what we had discussed and we had a bin right away. We have had absolutely NO problems with this company. When we call for a pick up, Alesha is always wonderful to speak with. They are prompt and have never missed a pick up. One day the driver forgot to lock our bin after dumping it and he called to let us know he may have forgotten to replace the lock. NO BIG DEAL.... we went out and locked the bin. We really appreciated the call from the driver. We recommend this business!