Floors 4-U

I’m new to the area & really wanted to buy/use a local business . I left a deposit in April for a shower tile job scheduled for Aug 6; as the date got closer I called to make sure we were set, I then got a call saying no, they couldn’t get the tile. When I offered to buy the tile at a big box store, they said no couldn’t do the job because of family issues. I asked what my options were & about my deposit check & was told it would be refunded. Two weeks later I was able to get on another contractor’s schedule delaying my shower another month and a half. I got a call out of the blue from Allison saying her dad, Scott, was at my house & couldn’t get in & they could start my job at 5pm? I said I already hired someone new. I called & went to the store in Ellendale to get my promised deposit back, they said, “the check’s in the mail”. When I finally received it, they deducted a “restocking-fee” for a tile they never received. I called & talked with the owner, Scott, to state this wasn’t fair & he said I didn’t want him to do the job? Not true, since I waited 4 months & even offered to buy tile elsewhere. He agreed to give me the remainder of my money back, but hasn’t yet. I keep calling & leaving messages.

Fantastic place family atmosphere and they know how to treat you they are just fantastic people great place to go very pleased

Amazing customer service and so happy with our flooring! Thank you SO much!