Richmond Hill Chrysler Dodge Jeep Ram

I was stuck trying to get my wheel lock off and came here to Richmond Hill chrysler for help and the service was amazing. Advisor David Chung was great and quickly resolved my problems. I'd definitely recommend coming for service at this location, and I know personally if David is your advisor you will receive great customer service!

Pleasant and smooth process getting a car there. Domenico, Cris, and everyone was very helpful, thorough and candid in facilitating the purchase decision...The car itself is a beauty! Will definetely come back again.

Hi there Josh Pitcher, I want to thank you, and give you kudos for the superlatively sublime way that I received by you, and your dealership Richmond Hill Dodge today.I mentioned that I had an engine ignition coil misfire, and you gave me a thorough explanation of possible outcomes, and scenarios of possible relevant repairs.He took care of me by giving me a reasonable price, and proceeded to repair my Dodge Caravan efficiently, and the repair was completed sooner than I expected then.Therefore, Josh Pitcher, and his dealership are both wholly commendable, and highly recommendable, henceforth, and futuristically then.I used to go Downsview Dodge, however, their client service has gone down hill, their hourly labour rate is obscenely high, and I had to wait 2 hours before they would bring my Van in.At Richmond Hill Dodge, I am waiting about 10 minutes each time.Thank you very much for your help. I look forward to continue utilizing your dealership for all my repairs for the futurity then.Sincerely, Pedro Vicente.

David Chung - Service Advisor very friendly, knowledgeable and professional. They charged reasonable price to fixed the car. Will come back for all the service. Thanks again for professional job!

Many thanks to David Chung the service advisor and also the service employees who looked after my under warranty car in a prompt and appropriate manner.The staff was incredibly welcoming and helpful. I would definitely come back again ! .

Mar 2023: So happy with the 5 star service today, Jeep sprung a coolant leak, was able to bring it right in, no appointment, and get it all fixed up while I waited. They also fit in the oil change maintenance and tire rotation, handy to get it all done at once. David and Josh service reps were outstanding - friendly, skilled, and made my experience today so positive. Good job guys!Nov 2022: Bought my Jeep Wrangler from a dealer in Pembroke - hard to find these days so I grabbed it and had it delivered. Took it to Richmond Hill Chrysler to add some options today and plan to service my Jeep here ongoing. Everyone has been so fabulous! Domenic in Sales, Scott in Service, Devon in Parts ... all were so happy to help me and loved my find and went above and beyond. I'm happy to find a caring dealership to work with over the next whole bunch of years.

I cannot say enough about the great service at Richmond Hill Chrysler Dodge Jeep Ram. I bought my Ram 1500 at Stouville because of a referral, big mistake, their service was terrible, making commitments to valet service and dates... that never worked out, this went on for a couple of years. When I had finally had enough with their terrible service, I decided to check-out the dealer closer to home, Richmond Hill Chrysler Dodge Jeep Ram. I meet with Josh the service manager and told him about my ongoing issues with the Stability light and the history of the service. He looked at the history and booked me in for a service along with a loaner car. They were not able to fix it the first time but did communicate very well advising me that there was a part on backorder. I returned once the part was available, again a small delay occurred again Josh called me to tell me, I think this is what people appreciate, how many times have you been sitting around told that you will be called with an update that never happens? Communication is critical and Josh and the team at Richmond Hill Chrysler Dodge Jeep Ram understand this. Thank you for providing great communication and service. Will be back for all maintenance if this level of communication continues.

I stopped by to check out the dealership not expecting to much. I was immediately met by Jacob who asked how he could help me. I explained my needs and limitations. His extensive knowledge of his inventory and products was apparent. Jacob and the Sales Manager Moosa made it so easy to do business with Richmond Hill Chrysler Dodge Jeep Ram. This was the easiest purchase of my life. Jacob responsiveness, care, understanding of my needs was second to none. Experience was the definition of 5 star Service. This team makes your truck, car, van, scooter, whatever you need, an easy, affordable and efficient transaction. Put this dealer on your list and be sure to ask for Jacob. You won't be disappointed.

It is not the first time we buy cars from Lance and for sure will not be the last time. Lance is professional and considerate

I've been doing business with this dealership for several years. I've purchased a vehicle from them and have used the Service Department for maintenance. Everyone I've dealt with here has been professional and courteous. In particular, the Service department is top notch. The Service Manager, Josh and a Service Advisor, David both helped me navigate an issue with my jeep. Both were very helpful, highly attentive and professional with excellent communications throughout the process of fixing the issue. These guys go above and beyond for their customers and I always feel well taken care of when I visit. Getting repairs done can be a stressful experience but not with the team of Richmond Hill Chrysler Dodge Jeep Ram. Thanks guys!