Provax Travel & Immunization Clinic

My husband and I, and our two daughters visited Provax Travel and Immunization clinic for our upcoming vacation to Punta Cana. We had a consultation with Paul Whitsitt. He was very knowledgeable and took the time to answer all of our questions. He provided the necessary vaccine and malaria information for the area. Paul was patient and kind with our daughters who were nervous about getting a needle. I will come back for our future vacation needs.

My self and my family with kids are travelling in a few weeks. We contacted this clinic to come get our vaccinations recommended to travel. We had visited Paul Whitsitt, he had explained the whole thing about what we need to be protected etc.I went in with my 3 kids (1,6,8) my 8 year old was quite nervous to have the needle. Paul isn’t good with kids, he kept grabbing my son from his arms and shirt, going on top of him to hold him down etc. He was basically man handling him, we were the only ones at the clinic. When my son is moving around and squirming, he is still trying to put the needle.I had to say “let him sit down” then finally spoke to my son to make him as ease and then he was ready.He seems to not have patience and gets quite aggravated, he told my son to man up! He is 8!I would never go to him again, it was quite terrifying. I come from a health background, and that’s not the way a health care worker treats a child!

Paul was super knowledgable and you can tell he has a passion for his job! He gave us all information needed for our trip to Asia while making us feel comfortable & safe about our travels. I am super nervous when taking needles and he was a pro with that part as well.

My partner and I truly had such an amazing experience at provax. Before his trip to South America, Paul was so thorough and explained every possible disease, vector and best preventative measure. He chatted with us for over an hour, never made us feel rushed, showed us diagrams, and answered all of our questions. Can't recommend him enough, we'll be definitely back!

***USERS BEWARE - VERY UNPROFESSIONAL SERVICE******UPDATED***After reading the reply posted by the owner, it is clear that they are confusing the poor service they gave me with the poor service they provided to somebody else.I never asked for an emergency appointment - so you are clearly responding to the wrong person. I was looking to get a rabies vaccine for a family member for employment purposes.I never made an appointment with you , and I most certainly did not make one and then not show up.However - active listening is a skill that usually accompanies professionalism. Clearly that is also lacking. Best of luck, and for those reading these reviews I would encourage you to do your homework. There are other private clinics around the area.***UPDATED***I don't think I have ever posted a review or rating - ever. But - I need to after this experience.WOW - that about sums it up. I called this clinic to inquire about getting a Rabies vaccine for a family member. Voicemail recording sounded like a private name so I did not leave a message. 1 hour or so later, my call was returned (call display) by a male. Partway through our call it disconnected. He called back again. At this time, I advised that since I was unable to reach anybody, I made arrangements through another clinic. I was asked why, and when I started to say I was concerned about the UNPROFESSIONAL setup (no voicemail etc) he hung up on me mid-conversation - AGAIN.If I could give ZERO stars - I would. (I had to select ONE)Judging by some of the other reviews I have read, I am not the only one that is concerned over lack of professionalism, attitude, conduct etc.Without even stepping foot in this clinic, I would be VERY CAUTIOUS about the professionalism of this clinic.

Paul was very straightforward, informative, and knowledgeable. He explained all of the required vaccinations and medications to ensure I understood the importance of each, and offered some great tips on how to safely enjoy my upcoming trip!

Fantastic! I was surprised when booking that Saturday appointments were available, and then a little concerned about how full the waiting room was when I arrived. However I was called in right on time. Paul was friendly and obviously very knowledgeable about which risk factors would apply and what was needed. He was thorough with explaining the timelines for boosters. Could not have been easier or more straightforward to get everything done. Thank you so much Paul!

Knowledgeable advice for our upcoming travels. We felt we were getting the best advice geared to our needs and not generic based on where we were going. Like that they are keeping an updated record of our immunizations for future trips. Will recommend to friends and family.

We had a good overall experience. Dr. Paul is very professional and knowledgeable in guiding us with different health conditions for a specific region. Thank you for providing us an appointment at the eleventh hour.