Kelowna Flood Pro

Ryan and his team acted immediately when I called and did a great job throughout the process at updates and quickly remedying my basement flood. Was impressed with their professionalism throughout the remediation and would recommend them to anyone who needs their services.Jack S.

Ryan (the owner) is a great person!! So easy to talk to and put our minds at ease when my husband and I were dealing with a flood in our home. Ryan and his team were absolutley professional and very thorough making sure all the issues were identified and rectified.I would not hesitate to call them again on any further projects or issues!They are a great company!!

KRAVE recently completed an exterior repaint of our house while we were away and what a treat to come home to fresh, bright new finish. Ryan kept us updated with photos and messages along the way. The job was done on time and great work. I highly recommend KRAVE!

Five enthusiastic stars! The team at First General set a new standard we didn't know existed. On a Saturday within hours of a fairly substantial water leak in our bathroom, the Project Manager, James and staff were on site mitigating and managing the risk posed to our unit. The first visit by James brought complete confidence that they would help us through the problem. By Monday they had a team of employees led by an incredibly skilled contractor - Paul. Throughout the entire experience they communicated and with a steady hand worked through (and kept us in the loop) of each step. Over two weeks, they turned a very stressful situation into an experience of trust and gratitude. Paul with decades of experience was incredibly polite and conscious of a working from home environment while he took a demolished bathroom back to its original state - I would say even better! He also went above and beyond helping us work through concurrent moving problems and he even noticed shotty work done by previous contractors and helped us to correct it. All in all, thank you so much First General - Paul, James, all the employees and even the owner that stopped by throughout this journey - A HUGE THANK YOU!Curtis & Nicole

Ryan, Wanda and the entire team at First General were absolutely fantastic to work with. We had a roof leak that resulted in a ceiling and floor replacement on our entire main floor of a large house. We decided to add in a kitchen replacement while we were at it. With two young kids & a lot of stuff this was a daunting task. First General was with us every step of the way from navigating our insurance coverage to coordinating with out own trades to completion. My past experience with other restoration companies was painful at best as far as communication and time frames for completion. With First General our entire renovation was done in record time, on budget and we were displaced for as short of time as possible. The workmanship was fantastic, communication unparalleled and most importantly they did what they said when they said they would. I would HIGHLY recommend them for all of your restoration needs. I won't use anyone else in the future. A VERY satisfied customer

This company did work on my neighbour's property and broke my fence. After breaking the fence, they piled rocks against the fence, which is continuing to do damage. I spoke to them and they would not take responsibility. I guess I either eat the cost or I take them to small claims court. I have small children and they can't play back there as it is a hazard. Very unimpressed with this company and my neighbour. Overall, I would avoid using their services.

Ryan and his team were so awesome! He came promptly on a weekend and walked me through everything that was happening and all the steps being taken... I am so grateful for the professionalism that was showed and the work that was done!

Called First General and got Ryan, explained him what happened to our house, he sent his crew to my house right away and they came fully equipped within 30 min from my conversation with him. I live in Upper mission so its pretty impressive how quick they acted. He gave me a piece of mind and good explanation of what to expect next with an insurance company and time frame for the whole process. Would definitely recommend!

We used Krave for some renovating to our business. They were SO good with working around our timeline and worked tirelessly to make sure everything was done right. Also they were ALWAYS on time, which was a breath of fresh air in dealing with the trades. Cant say enough good. We will be using them from now on for ANYTHING we need moving forward.

Krave Contracting did a great job on cleaning and fixing our basement when we had a flood, they were very quick to getting it all back to normal.. it looks better than before. I would highly recommend using them. Thanks again