The Hope Centre

They are ALWAYS super helpful and so pleasant whenever my wife and I are there. They always ensure to make it a safe and respectable space for everyone. If there is something they they can not help you with, they have the resources to give you so you can get the answers elsewhere.

This place is amazing. Once had my power shut off because I was behind on a bill by something ridiculous like 20 bucks. No warning. They just shut it off. It was nearing the end of the month so I had no money to pay it & get my power back on. Went to the Hope Center & they had our power back on within an hour! They have counseling services, free lunch & a food bank. Very friendly staff. Clean facility. If you're in need of help, The Hope Center IS THE place to go. The only issue I have have is that the bathrooms aren't very well kept frequently. The faucets are automated & the water is literally freezing which makes it both difficult to wash your hands because it's too cold to keep your hands in the water & you can't clean (sanitize) them properly since it is freezing cold water! The hand driers don't work properly either. They turn on for not even 10 seconds before turning off again!! I have brought this issue to the attention of the front desk & they brushed me off. The problem is still there MONTHS later! So now they will go through more toilet paper since I will have to use it to dry my hands.

A very much needed service in Welland. My experience with them was great. Friendly staff.

The staff is good and able to get food and lunches

Super nice helped in everyway we needed they are still covid safe witch was very appreciated

This is such an amazing place! They are very caring and people.

I love everything about this store !I recommend everyone come a has a look around!The best part of the store are the volunteers!The women that work there are the nicest and helpful and so so kind !It's just the place you want to visit in these so difficult times.

Very helpful and caring people.

Very generous and committed staff members to help take care off community members needs.

A wonderful place that is in the heart of the community and has helped, and continues to help, dozens of people and families each and every day and hundreds each and every month. Whether it be with food supplies from their food bank, hot meals in their cafeteria, or just access to the most basic necessities like use of a phone or computer to browse the internet for apartments or job listings.Have something you need to fax? They will help you with that. Need help with a utility disconnection? They can help you with that as well, as long as you haven't already used this service within a certain time frame... but they will help you contact the right places/people to work out a payment plan for you.If there are any other issues you need assistance with, they will help you with those as well, if its not something their organization deals with directly, they will provide you with all of the information you need to get you squared away in no time!Staff is always bright amd friendly and ready to help you in any way that they can, even if its something as simple as making a copy for you. They genuinely want to help you and your family out in any way that they can :)