Bell

Rude. Called me a LierOver talks meKept trying to sell me a phoneI don’t wantStay away from this store. At all cost. They treat you like your bothering themafter doing my follow up on the call to bell they have no record of this store callingwho calling who a lier

This store deserves 0 stars. Customer service is lacking severely. The associates were rude and short with me. The door wouldn't open, despite following the instructions on the paper. So the associates inside stared and smirked at me as I struggled to even get in. It honestly felt racially motivated.Once inside I mentioned I was looking for a new service provider. I was asked if I had any current services with them, and I told them that my partner has internet/mobility with them. I was told I couldn’t do anything unless my partner was in the store with me. They didn't even bother to ask for an account number or phone number to verify. So I left as it was clear from the onset, that they didn't want to service me from the beginning.I would avoid this location at Maple Ave in Milton at all costs. The sheer lack of interest in obtaining a new customer clearly meant very little to them.

My experience was excellent. The associate that I worked with was friendly, helpful, and patient. They informed me about all of the different things Bell has to offer, and helped me to get all set up with my new phone. Incredible experience and I would definitely recommend the store to anyone!

I went to get a prepaid sim card and associate explained me all the details I needed at that time and ask me if he can follow up with me after month to see if everything is working fine and I said yes for sure ... I was not accepting if he's going to call me back but he did and offer me amazing Canada is plan which I switch after amazing staff super customer service very nice people thank you bell

Got a very good deal for mobility & home internet, staff is excellent with through knowledge of products & services. They help you as per your need for mobile plans.

If I could give the staff here a minus rating I would! I have been a loyal Bell customer for over 10 years and their customer service is usually great. I was so disappointed by the staff at this location on Maple Ave, Milton. Extremely unprofessional, lacking product knowledge and unaware of their own inventory. Wasted my time going in there to replace my phone with a cracked screen. The phone I wanted wasn't available so they told me that their manager will call the next day to discuss. He never called. Wasted my time again and went in to speak to the manager who said he would call me in a few days about the phone & new plan...it has been 2 months so I stopped waiting for this unprofessional, uncaring manager to call me. What a poor,poor example of leadership, or lack of it at this location. I guess my business wasn't needed or important enough and their sales are through the roof so no need to waste time on customer service or additional sales. Don't waste your time going to this location.

The customer service staff in the store were helpful and patient in answering the questions. Even though my issue is not resolved, Michelle was very helpful in addressing things that were at her disposal.

Very expensive internet packages. In some Milton areas, there isnt any high speed avaliable coz you guys havent setup new lines or upgraded your infrastructure. Glad that i have switched to other providers. 4 times the speed for the same price. Pethat bc.

Amazing service at the Milton Bell location from Younus, Store Manager! Friendly and knowledgeable and made the daunting task of changing internet providers easy. Thank you so much :):)

The sales associate Brian, is awesome, patient and extremely helpful, customer service par excellence