LED Panel Depot

I have been doing some renovations to my home and I was in need of pot lights for my kitchen as well as something to go under the cabinets. I saw that this store was near me so I decided to check it out. The staff here were very knowledgable and recommended me a few options for what I was needing. They had a good selection of products ranging in price so I could still work it into my budget. Thanks a lot for the help I am always getting complements on my new lighting!

Faaez from Monster LED Lites has demonstrated what it truly means to go above and beyond! He and his team have helped us work with Kitchener-Waterloo Hydro to get our project approved for an amazing rebate as part of the saveONenergy RETROFIT PROGRAM. They did all the paper work and liaison with the hydro company. Faaez even represented us at the job site for the site pre-inspection for the conditional approval. He helped us right from the very beginning in learning about the many options we could use and helped us select an ideal solution for our project. With his help and guidance we will be getting a rebate for more than half the material costs! He is even personally ensuring the 40 light fixtures will be on site at the start of the work. Excellence throughout! We would highly recommend Monster LED Lites and especially Faaez if you want an excellent product and excellent service!

Don’t waste your time here. Constantly change products and don’t continue to carry replacement lights. Also won’t honour faulty products.You even admitted you’re the only person in the area that carried that product. Hilarious you wouldn’t honour or replace a $12 product.

Inquired about getting UV" lights

Was very disappointed.. I wanted to make a relatively big order and the owner knew I wasn’t knowledgeable about lights so was very shady about pricing. Would recommend exercising caution if you don't go in knowing your prices for custom orders

I have dealt with them in the past as a walk in customer and it was an OK+ experience. Since then I have tried calling, twice now, for different quotes. Today's was for 200 T8 4' LED tubes. As in the past, nobody answered the phone. You would expect, that at least, there wold be staff to answer the phone. This is not how to make a sale or retain a customer.

Bought lights for my house and shop no issues. Awsome products and good knowledge and priced better then the big box stores!

Had one of their sales guys call up looking for business to wholesale, sent me a quote of the commonly purchased items. Felt like the price was reasonable but once I went to put an order thought the price had Jumped" even though the quote had said good for 30 days. Gave a new potential customers very bad feelings."

Monster LED Waterloo.Ordered some lights from the owner and have been waiting for over a year for the remainder. Called and no answer, texted and not once was there a reply but the iMessage said it was read, showed up at the Waterloo location and was told several times the remainder were on a plane here but they never showed up.I installed the 6 I had and now have to replace them as because the matching ones never ever arrived.Poor communication and unprofessional in my opinion.

They have great products, I bought led bulbs from costco 2 times for my family room and within 2 weeks the bulbs would go out. The led bulbs i picked up from Monster have been great, been using them 2 years plus now!! Awsome products and good knowledge and priced better then the big box stores!