Midland

Just happen to be driving by the other morning and saw the 20% off everything in store sign so I decided to stop by and take a look through the store. I was the only one in the entire store customer wise. Three young gentlemen behind the counter just gossiping away as usual, so I wander through a few isles which are just completely full of clutter absolutely no professionalism at organizing products. There was a couple of substantially expensive Milwaukee power tools I was looking at purchasing. Not one of the three gentlemen offered any help, until one was walking to the back and I stopped him asking if he had the tool I was looking for. He looked at their display for all of maybe 15 seconds and says to me sorry (bro) I don’t see it so we don’t have it and continued to walk away with zero interest in offering further help. At this point I was in disbelief and walked out of the store. I’m a carpenter thats been shopping in this store for 15 years and I definitely will not be back. Might want to start acting a little more professional with the brand new KMS tool in town that I’ll be shopping at from now on.

One my favorite stores you will love it to ....... Have beautiful blankets and clothing so much nice stuff here

Best tarp selection, oh so knowledgable about tarps and tying then down. You must see this store to appreciate what offers. Tools for kitchen, laundry room, plus all the regular manifestations tools take on.

I had a shopping list of tools for a friend and Dylan P. went above and beyond helping with the items I came in for. Excellent service, great attitude and a pleasure to do business with. Thanks Dylan

Not a bad place as far as stock but the staff was not very helpful. These days customer service is of paramount importance.

Hands down best tool store in town. Very helpful and kind. They helped my dad pick the best tools, explained alternatives and gave him two t-shirts as a gift. They went the extra mile in providing the best service.My dad also found tools that he couldn’t find in bigger stores.Definitely recommend them and the midland store next door!

I've always had great service here & the pricing is very competitive. Recently stopped in to pick up a replacement drill, was directed to what I needed and was out the door in 10m - a perfect exchange. Thanks Midland!

Great store. They are in transition right now, that's the only reason for only 4 stars. I shop there a lot.

Great staff, great deals, too bad a nanaimo icon is sadly leaving

I love this store its been years its always been there friendly guys family I think good prices I've never once had a problem with a purchase or a problem finding help for my next diy project.