A-Plus Air

Excellent company , excellent service A-Plus Air did a complete rebuild of or ducts and installed entire new system for us 14 years ago when we rebuilt our existing home , we have them back for service and maintenance on regular basis and over the years they have really stood behind their work and the products installed.We had an issue with Furnace earlier this winter and did not have heat ,Will one of their lead techs was quickly sent out to take care of this and he found the issue and resolved it very quickly and cost effectively . Most recently Will was back again this week as our air exchange unit which was installed 14 years ago has started to be noisy as the blower fans were wearing out and I had called to order replacement blowers. The parts were actually quite expensive so the Team at Aplus was able to get us set up with demo unit from there showroom installed for almost the same cost. Will had the new unit in , running perfectly and most important quitely in no time as always he was friendly and professional .always nice to have a team of professionals to go to when needed

Due to the kindness and sympathetic heart of the Business owner, I was able to resolve a parking issue with A-Plus Air service vehicle being parked on my street. When I called and asked if they could remove it, I explained but I just don't always want to see that in front of my living room window. The owner was surprisingly understanding and accommodating. He apologized to me immediately and said that he Would have it taken care of immediately. And it was. Thank you A-Plus Air for understanding and for your prompt attention.

A Plus Air installed the complete HVAC/Heating/AC system for the Builder of our new home. Everything was working great with the exception of the programmable thermostat, which in itself was not so much the problem (more the user...) We came from a home with a 'simpler' thermostat so I contacted Natalie to see if it could be swapped out for something else. Turns out a 'simpler' version was not available, however, A Plus Air was more than willing to have a Technician stop by to help program the existing one. The Technician showed me how to bypass the programmable features so that it would no longer revert back to default settings. He also took the time to ensure I understood all of the other nuances around the heating, air exchange and a/c systems. Talk about customer service!!

A-Plus Air provides all my heating and air conditioning needs. Recently I had no cooling with my 25 year old AC and their on-call technician showed up in less than 8 hours to not only diagnose but repair same day. I am so thankful because it’s already getting hot outside for the season. They gave me their recommendations for a new system but they didn’t pressure me into buying. I’ll be calling them back when I’m ready.

One of the best HVAC contractors i had to deal with.They replaced the AC 2 year ago and to date not a single issue.Assisted with advise on the water heater contract with Enercare, did the installation with several changes on plumbing and ventilation layout and in a very difficult tight space.The staff is courteous, knowledgeable and professional.The technicians have always cleaned the place thoroughly after work is completed.Andrew and Alex have been servicing my place and they are amazing.Various other service calls through the years as well.They never disappoint!Thank you A-Plus Air!

We have been customers of A-Plus Air for many years. They are very courteous and efficient. Natalie and Steve, the owners, are always available to make sure that all your needs are taken care of. It is great to be able to deal directly with them, as this is not the case with many businesses today. The staff is also excellent and the service is exceptional!

I had A-Plus Air to my house to complete a a job, and loved them so much I had to back for more.The coordinator at the office was such a pleasure to talk with and very helpful.The techs who came to my house were fantastic. They cared about the work they were doing and paid attention to all the small details. They even corrected issues to ensure my furnace was operating at its optimal level.If I ever need more work done, A-Plus will be my first call.

We've been using A-Plus air now for a couple of years and I think it will stay that way for a while. They've always been more than fair to us by providing quality installs and great customer service. Natalie is great to deal with.We're a home builder in the Niagara region and our experience with them has been great!

Today June 15th @ 3:30pm one of your drivers nearly drove me off the road at Thoroldstone Rd and Highway 58 while I visited the Niagara Region. And then proceeded to flip off obscenities. Very poor representation/teach your drivers how to properly drive, disgusting.

We have been an A-Plus Air client for over 20 years. They are reliable and stand by their work. I have recommended them to my family and friends.