Furnace Solutions

Satisfied customer here, Ricardo was on time, polite & professional.He explained what had happened.Company was able to fit us in with their busy bookings on the same day.

Our furnace of 30 years have finally run its course. A friend had recommended Furnace Solutions as she had her furnace replaced about 5 years earlier. Replacing it has been a very worthwhile and knowledgeable experience. While researching and comparing different brands, costs, quality, warranty etc we were very satisfied with our final decision to have Furnace Solutions do the Installation.Customer service and work performed installing the new furnace has been very efficient and professional from beginning to end. The furnace they installed is the most reliable, affordable, energy efficient and the best warranty (12 years) compared to other quotes. Definitely would refer Furnace Solutions to anyone who is looking for a company to either repair or install a new furnace. Thanks to Ricardo for the great work and service :)

It was cold when my furnace quit. They were busy but came & got it going the same day. I thought it might be good for the winter so held off getting the recommended repair done. They didn't pressure me at all! Then it quit again, they had an opening, and had the part replaced and my furnace up and running inside of two hours. (They had ordered the part and had it on hand)! Professional, knowledgeable, and personable. Competitive prices. The woman who takes the incoming calls goes out of her way to set you up to get the help you need, and she's so nice! Dealing with Furnace Solutions was a real pleasure. I won't be losing their number!

We booked furnace solutions heating and air-conditioning for a garage heater installation. Right from the first time I contacted the company for a quote, right up until booking the installation I had a fantastic experience. The staff was very friendly, courteous and definitely willing to work with me in my schedule.On the day of my installation, the installation technicians arrived on time, they reviewed exactly where the garage heater was going to go and also advised me that due to the fact of my garage being finished the wiring and cabling would be exposed. I was absolutely aware of this and was very excepting. When the installation was completed I was extremely happy. The work was done neat, clean and very professional.I would like to send out a great big thank you to our installers and all of the office staff for being very accommodating. This should be a warm comfortable winter in our garage.Thank you to the team at furnace solutions Edmonton, we appreciate your hard work.

Responded promptly to lack of heat problem during an extended cold snap period, two days before Christmas. Called ahead with 15 minutes warning to allow me to stay warm rather than waiting hours in a -4C house. Arrived promptly right behind me. Went straight to work, knew the equipment, had the right tools, had replacement parts on his truck. Trouble shot all potential issues. Made sure heat was blowing before he left.

Ricardo came out to do some regular service work on my furnace, fireplace & garage heater. He was very knowledgeable and clearly experienced in his line of work. I had lots of questions as to how everything worked and he took the time to make sure I understood my system. Will definitely call Furnace Solutions again.

Same day service was amazing going into a cold snap! Very helpful and fixed our issue without trying to upsell us. We also had an A/C unit installed the previous summer. It works amazing and changed our lives in the summer!

Ricardo was very knowledgeable about the problem we were having. After I explained what was happening he did a quick assessment and explained the repairs that would be necessary. He also arranged to have a roofer come to install the new stacks and seal the shingles. His workmanship and the repair was perfect. We are very appreciative of the work that Furnace Solutions did for us after being so discouraged when several other HVAC companies refused to help us. We will not hesitate to recommend Furnace Solutions to anyone who have HVAC problems.

Our house was previously owned by a do it yourself plumber. Furnace Solutions were amazing to deal with and fixed the hack job which was previously installed. To start they were willing to come from Edmonton to our rural address which is west of Stony Plain. The guys were personable, friendly and on time. Our quote was very reasonable and there were no hidden issues or surprises. I will be referring anyone who asks me to this company. 10/10