DECKED OUT HOME & PATIO LTD.

Excellent place to buy a hot tub. The installer was very fast and good. The tub is awesome. It's way better on power than my old one. I highly recommend anyone looking for a new tub to check out this place

Decked Out is such a well run company! They have years and years of combined experience and are so friendly. Just purchased a beautiful hot tub and installation was perfect, Thank you Chris! Keep up the great service, your the best.

Visit our showroom for Canadian-made hot tubs, service, and pool and spa water care products. Proudly serving Northern BC!

I've been a customer of Decked Out Home and Patio for just over a year now. When I purchased my home, it came with an old hot tub that needed repairing and maintaining. The staff at Decked Out Home and Patio helped me navigate the process of fixing and maintaining the tub, and their assistance was greatly appreciated.Recently, it was time for me to purchase a new spa, and I found that the customer service at Decked Out Home and Patio was excellent. Elaine, one of their representatives, was very helpful and stayed late to work up a quote for me. Chris and Cole were the technicians who installed my new spa, and Chris offered great insight during the purchase process. The combined knowledge and experience of the team helped me to understand the product I was buying and how to fully enjoy it.Overall, it was a great experience purchasing from Decked Out Home and Patio. The staff is knowledgeable, friendly, and always willing to go the extra mile to help customers

Excellent service. We purchased a defective hot tub and warranty and replacement was prompt. Chris and his assistant were excellent in setting up my new one in record time. I would definitely recommend shopping with Decked Out.

My husband and I recently purchased a new spa from Decked Out Home and Patio, and we couldn't be happier with the customer service we received. From the moment we walked in, Elaine went above and beyond to ensure that we were getting exactly what we needed. Her knowledge and expertise in the products they offer were exceptional, and she took the time to explain everything to us in detail.Elaine even stayed late to work up a quote for us and made sure that we were completely satisfied with our purchase. She truly went above and beyond to make sure that our experience was a positive one. We are so grateful for her help and expertise.Additionally, we would like to express our thanks to Chris and Cole, the technicians who installed our new spa. They were professional and knowledgeable, and their combined expertise helped us to understand the product we were buying and how to fully enjoy it.Overall, Decked Out Home and Patio provides excellent customer service, and Elaine, Chris, and Cole's dedication to their customers truly sets this company apart. We would highly recommend Decked Out Home and Patio to anyone looking for quality outdoor furniture and decor. Thank you so much

I was surprised at how easy buying and setting up a hot tub would be after having a difficult and disappointing experience at Eden Spa in the past, i almost gave up on hot tub ownership. Decked out exceeded all my expectations and made the process so easy and fast. No waiting. Ample stock available. No complaints.

We had a great experience in purchasing our hot tub! From the install to coming in to have our water tested, filters cleaned or buying chemicals, the staff is always so friendly….. and very knowledgeable! Thanks again Chris and Elaine and all other staff. We absolutely love our hot tub and will enjoy it for many years to come!

Love my new Traeger smoker / grill from Decked Out, great selection of pellets and accessories to go with it as well. It's my second BBQ purchase from Decked Out and I appreciate the very knowledgeable staff on the products they sell.

We had a great experience with the crew in December of 2022 and into 2023 so far. Some unexpected weather delays were well handled and we took delivery of our hot tub without any issue. Post care has been great too - I needed filters but did not have a part number with me and they found the correct filters (there are three of them) right away. Good crew to deal with!