OpenRoad Richmond Auto Body White Rock (Don Beck Collision Ltd)

I am very pleased with my experience here. I was well taken care of by Tim. Rental car was provided. I just picked up my car and it looks great. I highly recommend this business .

I was very pleased with the service I received from OpenRoad - White Rock. The staff was friendly, super organized and professional. They were in contact with me at each step in the process and handled my vehicle repair efficiently. They really went out of their way to make sure I was well looked after and the work done on my vehicle was excellent. I would highly recommend this business. Thank you!

I am so happy with the work I had done at the White Rock location of Open Road Richmond Autobody. The staff were friendly and helpful, they know their stuff and they are good at it. The repairs to my 2016 Acura Tlx were better than I expected!! The work they did was flawless!! It looks like a new car again and I couldn't be happier!! Thank you so much for an excellent experience and all the hard work that was put into my vehicle!! It was also washed inside and out when I got it back which was a surprise I didn't know they were going to do that! My vehicle was shining when I picked it up!! I would highly recommend Richmond Autobody!!

My experience here was 10 out of 10, start to finish. They fit me in on last minute notice, and were friendly, efficient and excellent at communication. I would recommend them highly.

Very happy with my experience here. Friendly service and great repair work! My car looks brand new :)

Open road group has a monopoly on cars and repairs. They did good body work on my car but the open road group as a hole likes to over charge . I purchased I mini from open road in Langley and promised myself I would never give the another dime charging over 5 k to change four injectors and 4 k for timing chain this is hyway robbery think twice before using open road unless you have money to throw away. Had to use this time but it was on icbc dime every body shop around was booked full

Despite the subpar initial quality of workmanship which forced me to visit the shop multiple times, Tim's exceptional efforts in addressing all the concerns stood out.I will give 5 stars once the shop rectifies all the issues and returns the vehicle in a satisfactory condition.

I recently had the pleasure of working with OpenRoad Richmond Auto Body, and I must say, they exceeded my expectations in every way. From the moment I entered their facility, I was greeted by friendly and knowledgeable staff who made me feel welcomed and valued as a customer.The level of professionalism demonstrated by the OpenRoad team was truly remarkable. They took the time to thoroughly assess the damage to my vehicle and provided me with a detailed explanation of the repair process. Their expertise and attention to detail instilled confidence in me that my car was in good hands.Their communication was prompt and clear, which I greatly appreciated.When I picked up my vehicle, I was amazed by the quality of the workmanship. The repairs were flawless, and my car looked as good as new. OpenRoad went above and beyond to ensure that every detail was perfect, and I couldn't be happier with the results.Not only did OpenRoad deliver exceptional service, but they also provided a comfortable and convenient experience. Their waiting area was clean and inviting. It's evident that they prioritize customer satisfaction and strive to make the entire process as smooth as possible.Overall, I highly recommend OpenRoad Richmond Auto Body. Their professionalism, expertise, and commitment to customer service are truly commendable. They have earned my trust and loyalty, and I will definitely turn to them for any future auto body needs. Thank you, OpenRoad, for your outstanding service!

Today, I had an appointment to have my driver's side door handle replaced on my car. The work was done in a timely manner as described on the original quote I received. The staff is friendly and courteous, and when the technician discovered an unexpected repair inside the door itself, he explained it thoroughly and was able to do this minor repair at that time. Professional. After the repair was completed, I was presented with a clean (washed) car. When I need more repairs in future, I will definitely return. Thank you.