Three Owls Optics Inc

Super friendly, prices are reasonable and great service.

Appointment only for pandemic reasons, but was in and out in half an hour. The employee brought me a selection of glasses to choose from and another would wipe them down after trying them on. Face masks and shields on everyone and the extra precautions made me feel safer.Very satisfied with the service and product. A week later my glasses for pick up were great.

Excellent customer service. Been going there for over a decade. If your glasses need tightening or straightening after a while, missing a screw, just bring it in. They look after you for the long run, and decent staffing numbers so you get good one one one attention.

The service here has declined dramatically over the years. Peter was once top quality, but has become complacent. Eventually had to move my family's business elsewhere to be served with care.

I have been this store for 6 times and many years, every time I were there, I always get a good service, nice smile, they're always very friendly to me. And the important thing is, every time I had my glasses, they were always perfect, comfortable and I never had any glasses like this before. Since then, I never changed to other store, Even though I have moved 150 km away. but I told them don't move

My family has been using them for many years. Although their prices are always on the high side, we still went back believing it's worth it. I wouldn't say their service is the best, I once went to them for adjusting my sunglasses (worth over CA$400), the staff tightened the screw way too much that the arm broke after a week (probably due to the pressure). During the pandemic they only allow visits with appointments which I understand. Now the whole country is almost back to normal, they still require appointments. When I went to the store without an appointment, their door was tightly closed and did not allow anyone to enter. The staff there was reluctant to talk to me and insisted I need to come back another day with an appointment although at the time I see NO customers inside the store. OK, I left and looked around inside the mall, I saw all other optical stores with their doors wide open and welcoming. Oh well, I guess it's a bye bye to this store from now on. I ended up getting a pair of new glasses from another store at a fraction of the price I used to get from 3 Owls.

Had an okay experience, purchased a prescription glasses here but the lady who was helping me wasn't giving any helpful suggestion just sat quietly and watch. Been to another optical store recently and was told the frames I picked was not suitable for my nose bridge and gave me a lot more information for what to look for when picking frames for my face shape. Definitely won't be coming back here.

Great service! Well-spoken man. So glad I wanderedin by accident he’s my go-to guy now even though I live outside Markham

Just purchased a pair of progressive glasses from Three Owls - the 6th pair of glasses I have bought there. The services were always professional and friendly, above and beyond expectation. As this was my first progressive glasses, I had a bit fitting issue wearing them. The staff, Kay and Peter spent time checking every details and helping fix it. Highly recommend!