Ronald McDonald of Montréal

They do an amazing work for families of unwell children

Clean and quiet place. Great cause BUT families here are already going through a difficult time and then you get a lot of stress from the staff. I just wanted to make toast for my hungry child. The staff lady with red short hair walks around me 100 times, no greeting no short hi" she tells me to clean everything (which was not mine btw

I volunteered here, fantastic cause. I strongly recommend volunteering here to help families of sick children. The staff here works hard to make sure it's affordable for people who have to come from out of town.

Amazing staff, and great enviornment always able to get u a place when needed.. I got stuck last minute in MTL for a surgery for my daughter *i live 2hrs away* and they made sure i had a place to stay so i was close to her at all times

I don't speak French but I'm Canadian having to take my baby to Monteal for treatment. The lack of English in the Manoir and the hospital was heart breaking. A female staff member at the Manior was blatantly disrespectful to me because I did not speak French. Trying to leave I have to display show every piece of linen or towel whether I used it or not and place it in the huge green laundry bag and while being escorted by the empty handed employee managed the huge laundry bag the garbage bag my baby my purse and the diaper bag. I felt like a inmate checking into prison. She criticized my cleaning. I left a finger smudge on a door and water drops on the shower handle (which I didn't use) it does feel a need for parents but I will never stay there again. I felt so unwelcome

I have to say, that as much as this place fills a fantastic need, it also falls a little short in some areas.The facility is great, staff is wonderful and in general people follow the rules. However, the areas it falls short is in bilingual labeling and notices throughout..It seems the only papers that are bilingual are rules and donation flyers. Everything else is only French. We live in a bilingual country, and Montreal is extremely multicultural, nevermind that Ronald McDonald House takes people of many nationalities.As a parent with a child in hospital I can say it is extremely frustrating at the end of a long day at the hospital to come home" to not understand anything. Kitchen labels

Ronald Macdonald house is a home away from home for parents tht have sick children been cared for at the children's hsp.TAGS PROGRAM BENEFITS parents as it helps pay for there stay at RMH and it build wheelchairs

Been working there for several years and from experience, i can tell you it truly helps families. It's one stress less. And allows people to relax before appointments or hospitalizations. There are 50 rooms and it is made for families who come from 55 km and more. There is no limit time to stay. As long as your child has to do with a childrens hospital in montreal, the house is there to support you.

This place is extra ordinary. In addition to basic safety, security, and proximity to the hospital... the staff are incredibly dedicated. Yeah, everyone is expected to help keep the place clean, but the dishwasher is so small that it does not take more than a minute to empty. From management down to the janitor, the objective is to collaborate with families.For the price, you get value that is simply unheard of - there should be no reason to complain.

Extremely clean and very well organized. The staff are kind and welcoming