Auberge Amérik

I am truly disappointed in my experience with Auberge Amerik. We first called to book our stay here 3 weeks before our intended stay and they told us they still had space and asked us to write them an email to confirm the dates. After not getting a confirmation for a week, we decided to call back and they told us again that they still had space and would confirm the next day. This went on for 4 more calls and 2.5 more weeks until they finally emailed us back 3 days before we had planned on coming and told us they no longer had space. I have never dealt with such an unreliable and disorganized place and I will definitely never be trying to come back here. I truly hope no one else ever has to deal with what we did but we are happy to be staying elsewhere than a place like this.

A quiet and beautiful place! The host is very warm and friendly, and the room is clean, warm and comfortable! Nearby are restaurants, library, parks and a great value used bookstore! Great location! We love this place!

The pictures do not reflect our experience. Our room was quite small on the top floor (tower room). Angled walls from the roof made it even smaller. Toilet was in a closet and the shower was next to the bed. The room was dusty and had a bit of a smell. No windows in the room to let the air out either. Just a very noisy air conditioner to make up for it...

Charming place. Good location. Friendly people. Great breakfast. But the house is more than 100 years old and we had a room under the roof that was small and with a very small window that could not be opened. Lukely there was an airco but it was loud and lets say that it was obvious that it was not installed by a professional.

The place is well located, 10 minutes to the old city by bus. The owner is very friendly and gives amazing suggestions. Their breakfast is delicious and well served (go for eggs Benedict with veggies! Yummy) The room is also cozy. The only con is the shower, it could use some improvement. The water keeps getting cold and hot. Other than that, a very nice place to stay in Quebec.

The staff is fantastic, the rooms are clean, the location is great for visiting Quebec City and there are good restaurants within walking distance.That said, the building is extremely tired, the bedding and towels are worn, bleach stained and frayed, and the air conditioning is extremely noisy.While the price was good, the description of the property was not accurate and we were surprised and disappointed (and we live in a 150 year old house). We would never recommend this hotel to friends or family.

Not at all like the photos. Run down, funky smell in the room, paint peeling from the walls, holes, sealant visible in the bathroom, the roof top patio needs to be repainted.They need to either renovate or take more recent photos.

Wife and I traveled to Quebec City on a last-minute whim as we had no other plans for Christmas. Found a deal for this place on Groupon and did not quite comprehend that it was more a B&B-style location, so we were surprised when we showed up the first night. That being said, the staff was more than accommodating and pleasant. Francois gave me a very detailed explanation of the places to see on their local tourist map and even the best walking route. Though I'm terrible with names, the lady and gentleman that work the cafe downstairs were most gracious and friendly; we ate breakfast there each morning. Parking was not an issue. The room was very comfortable and was clean every day when we returned from our daily exploits in the city. Definitely recommend this location to anyone, especially if you don't want to pay the high city hotel prices, but still be within a comfortable distance from the old city itself. We drove each morning to the market place and left our car parked there while we walked the city.

I agree with the summary of reviews: the auberge is probably 2-3 stars, but that's to be expected. It's an auberge - like a French country inn. We had a private bath. It was adequate but no effort was made to hide the silicon sealant, water temp fluctuated as other rooms used water. Most of the room was taken up by the bed, couch and small TV stand. And you can hear other guests through the walls. We could not get the cable box to work.But for the moderate price, we were very satisfied. Everything was clean, the restaurant downstairs served good food. Nicolas, the host, was incredibly welcoming, knowledgeable and likable. He speaks excellent English (but is happy to let you practice your French too), takes the time to give advice on what to see and do. There is a small lending library. The bus stop to downtown is right outside, a taxi from the bus and train station cost us less than ten dollars, a Maxi supermarket is 7 blocks away. And despite super cold winter temps, we were not cold. We'd certainly stay at the Amerik again. I hope that you do. We still remember our visit fondly.

We booked through Airbnb and it was great. Nicola is very friendly and has great suggestions to get your trip to Quebec City off on the right start.