Clinique Medicale de l'Alternative

The clinic provided, overall, a good service. But the reason why you are visiting this clinic in the first place is difficult because of the choice you have to make.When I got into the office of the nurse who explains the process to you , I got a bad feeling.Clearly this woman lacks empathy and is over her job.She will TEXT in your face and play with her phone while explaining the procedure to you.In other words, she really doesn’t care about you.Although the other employees there were great, she plays such an important role in the process that she made everything feel very uncomfortable.I saw other reviews saying the same.The decision you are making is very hard and important, if you want to feel seeing and heard, make yourself a favor and call another clinic.

Very professional environment. Staff are welcoming and very reassuring and comforting. Whole procedure was quick and staff were on hand to talk you through everything, answer any questions and help distract you (me at least). Spoke mostly in French but I guess they speak English too. As good an experience as such a thing can be, but I felt like I was in safe, caring hands.

I came here for an IUD replacement and had a great experience (as much as you can have for such a thing...). Receptionist & doctor were both really nice, the appointment was on time and I was out of there within 30mins! I was so nervous for the appointment and the doctor guided me through the whole thing with so much kindness. So grateful.

Very rude staff, no one should be treated this way. When someone is going through something they should learn how to give a good service. No one answers the phone and you can not get an appointment at the location.- Just to be clear I DID go to the clinic. Plus I’m not the only one who experience this from this clinic

Was apprehensive going in for a surgical abortion due to the mixed reviews but wow, was I ever impressed with the service and care. Clear and compassionate, all female staff from the moment you walk in- with the receptionist, to the consultation nurse to the nurses and doctor before, during and after the procedure. I felt very well taken care of and well respected. I also really appreciate how every staff member explained to me the steps involved so I was always ready and aware of what was happening and what to expect. Oh yeah, and nice personalized/stylized decor all while maintaining a clean and medical environment. Thank you ladies!

I went here on a Thursday afternoon, this place is very clean and welcoming, the front desk ladies we very polite and when I got sent up to the doctors and nurses everyone made sure safe and at home. When I left I thanked everyone and told them how I felt they said “ we know no one wants to come here because of their situation but we try to make the ladies feel a little bit better by providing a nice environment”

My husband had his vasectomy here two weeks ago and he says it went smoothly. The dr was very friendly, outgoing and knowledgable. This clinic would've gotten a 5 star rating if it had not been for a hiccup that we encountered with the secretaries prior to the procedure on that day.All and all the procedure was painless and pretty quick. My husband has healed nicely. Thank you Dr Nelisse.

The lady on the phone was pretty clear about clinic services; only abortions and stérilet induction nothing else (cut to the chase and cold tone). Be aware that you have to bring it with you since they do NOT provide it either. I was calling since within the services apparently offered a gynecology test was one of them but not anymore — it'll be helpful to UPDATE their page/ services list. Also, I'm sure an empathetic voice would be much appreciate especially for those who called to have a particular information for this kind of interventions — you're not selling shoes lady!

Sad to see that after being a patient of my dr's for 20+ years I was not even told she retired. Try to get an appointment and told they don't even offer the services anymore and simply referred to call 811! Extremely disappointing; as are all the negative comments regarding the clinic below.