The Shoe Company

I served myself and I did a good job so I give myself five stars and the shoes and boots I bought were really nice so the store gets points for having good merchandise but the service definitely could use some work.

Staff are unknowlegable in sport footwear and are not that friendly. I do not recommend unless you are sure what your looking for. Deals are not that frequent.

The Shoe Company Red Deer is a great place to shop. They have a large selection of products and friendly staff available to help! Check them out if you're in the market for new shoes or shoe accessories :)

The other day I went to return a pair of shoes that I purchased and didn't end up wearing.. The young girls at the desk told me they wouldn't do it unless I presented the card that I made the purchase on. I no longer had that card because I lost my debit and my replacement card did not have the same number. They argued that if i lost it, it would have the same number. I work for the bank and i have never heard if a bank having their very own card printer. They told me, too bad, it was policy and they won't be doing the return. I asked for the head office number and they finally decided to call the manager to see what they could do. They then asked for ID which I only had a temporary driver's license as well as my insurance and registration. They then told me it wasn't good enough even though the name matched up on their computer!! Might I add, they made me go out to my car for these details with my new born baby in the pouring rain!!After some arguing they finally did it but HOLY COW!! It was completely invasive and made me so uncomfortable giving my personal details to a shoe store that had no right asking for such things. I will never shop her again and I'll be spreading the word in my small city about this experience!

The ladies here have been my go-to shoe experts for years, Lisa and Autumn really know how to get me into something comfortable! Best shoe store around

The staff are very friendly and willing to help, but also definitely not pushy. There is quite a bit of selection in lots of sizes and styles. They all wear masks and are very thorough with ensuring everything is sanitary. Clear marked rows with arrows to help direct traffic. They also had quite a few sales going on and the prices are competitive. Definitely recommend them if you are in need of shoes, boots, sandals etc. They have pretty much everything you need.

Lisa and her team are wonderful and a genuine delight at the parkland store. I went into get some shoes for work and while I was trying on shoes we all chatted and laughed it was lots of fun. Get up to the till only for Lisa to surprise me by letting me know I have points to use towards my purchase. Thank you all for your wonderful service ☺️

Great customer service and very clean store.

Called this store because I was in a very desperate situation where I needed shoes for a wedding, and no time to order after I had 3 failed online order attempts. She offered to hold the shoes I wanted until the wedding for me! (I’m not from red deer, and couldn’t place payment over the phone to hold) I’ve been stressing for the last week and she went above and beyond, taking a huge weight off my shoulders. Thank you so much Lisa!!! I’m beyond grateful, will be shopping here for all my shoe needs!

Great place to shop very friendly staff that will help you find something even if they don’t have it in their store and they were not able to order it from their company . They helped me find where I could buy the runners I needed .