Residence Inn by Marriott Whitby

Room was spacious. Staff were very friendly. The bathroom was a bit dirty. Love the kitchen. Breakfast was horrible, not alot of selection.

This hotel was awesome! very clean and modern, the one bedroom suite is great value. We used the pool and hot tub thoroughly enjoyed ourselves. Good location for attractions, multiple choices for dinner options. Quite frankly I don't understand the people who rate this hotel a 1 or 2,

We stayed here for one night. Kids loved the heated pool, and our room was right-sized for our 5-person family. The room had a fridge, stove, microwave, a tiny dinette, pots/pans and even cutleries, and the hotel is close to some grocery stores. Lost one star as no one really answers when we call the front desk. When they did answer, they made us go there to pick up what we needed.

Very nice people at the front desk. All other hotels were rude on the phone but the person on the phone was very friendly and set me up with a room. Upgraded my room at no extra charge. The room was great !!! Coffee was very good and the breakfast was good as well.

Great rooms, continental breakfast was better than most other hotels. Staff was friendly. There are 2 BBQs in a nice sized outdoor area.

Poor service at the front desk, rude reception upon arrival and not very accommodating. Lock on the room door was broken, which made the room feel less safe. Have been loyal Marriott customers for years all around the world, unfortunately the service at this location falls very short of expectations.

Front desk lady was very unprofessional, rude and Racist. She was straight up telling her manager Sonia NO to direct orders. She ended up denying us service after we had already pre booked the room online(already paid for)and went in the back and didn't come out. Head manager Ravi Soni and Sonia were no help and Sonia ended up telling me it's not her problem and blocked my number. As someone who is a loyal Marriott customer this was by far the worst experience

The rooms were beautiful, super clean, fancy, very comfortable. There was a full kitchen in my room. They allow pets as well as long as you pay the cleaning fee, I believe it is a $75 flat rate for the stay. I stayed here during the middle of the covid19 pandemic so they were not serving breakfast and all amenities were closed. They did offer some take-out breakfast items though such as fruit that you could grab and go with at least. The hotel was also under major renovations in the front lobby, hallway, etc. when I stayed here. A frustrating problem I faced is that the front desk staff kept contacting me wanting access to my room during the day to do unnecessary renovations. I didn't understand why they couldn't wait a few days until I had checked out to do things such as change door handles to their new ones they had purchased. They wanted me to lock my cats in the bathroom while I was at work (for my 12 hour shifts) in order to allow them to do these unnecessary renovations on my room. I ended up leaving a note on my door pleading with them to not enter my room and saying I can't lock my cats up while I'm at work for them to do the unnecessary renovations. Had they not been extremely pushy and inconsiderate about wanting to renovate my room while I was staying in it then I would have given a 5 star review based on the hotel itself being so clean and beautiful.

This hotel is decent. Rooms are a little out dated but lots of amenities. Kitchen, separate bedroom from living-room etc. Stayed here for multiple weeks on end for a business trip. Bed is comfortable and TV in the living room as well as bedroom is a good size. It has Netflix, chrome cast etc. It’s not a super fancy place but it’s clean, comfortable and quiet. I probably wouldn’t take the wife here for a getaway but… for business trips or just a place off the highway to stop for the night it’s fine.