WM - Waterloo Hauling & Transfer Station
31 Reviews
- Thursday6:45 AM–4:30 PM
- Friday6:45 AM–4:30 PM
- SaturdayClosed
- SundayClosed
- Monday6:45 AM–4:30 PM
- Tuesday6:45 AM–4:30 PM
- Wednesday6:45 AM–4:30 PM
About the Business
WM | Sustainable Waste Management & Recycling Services | WM is the leading provider of comprehensive waste management, offering services such as garbage collection, recycling pickup and dumpster rental.
Contacts
Website
Call Us
+15198864891
645 Conrad Pl, Waterloo, ON N2V 1C4
Hours
- Thursday6:45 AM–4:30 PM
- Friday6:45 AM–4:30 PM
- SaturdayClosed
- SundayClosed
- Monday6:45 AM–4:30 PM
- Tuesday6:45 AM–4:30 PM
- Wednesday6:45 AM–4:30 PM
Features
- Metal cans
- Plastic bottles
Recommended Reviews
Matthew Seebach
07.10.2023
WM - Waterloo Hauling & Transfer Station
Similar to Bell or Rogers WM uses self-renewing contracts and makes it as difficult as legally possible to cancel a contract with them. You must send a certified letter to their head office 90 days before the end of a contract or it self renews for 5 years and you can never get out of it. These practices should be illegal but are certainly unethical NEVER DO BUSINESS WITH THEM
Chee Ner
04.10.2023
WM - Waterloo Hauling & Transfer Station
If you have a weekly service and your bin happens to be overloaded, expect a charge of 3x your monthly charge, just for that 1 time overload.
Nick
02.10.2023
WM - Waterloo Hauling & Transfer Station
It’s the most expensive service in the area by far and it’s worst customer service I ever had. This company do not hold themselves accountable. 3 year auto renewal without customer acknowledge. Supervisor do not call you back.
J P
18.09.2023
WM - Waterloo Hauling & Transfer Station
I agree with the last review completely, same situation, atrocious service, and automated renewals should be illegal, they are complete sinners! Do not sign with them and go with quality providers such as Panda or Waste connections of Canada for less and deal with transparent information.
bradley v
31.08.2023
WM - Waterloo Hauling & Transfer Station
Worst experience with a company ever. After 3 years of service they increase the rate by 3x the amount that you signed up for. Also getting out of the contract takes about 6 months of calling, registered letters and nightmares. What should've been a $90 pick up bin fee, turned into $550, after calling them and the guy saying he will make a dispute claim" which will take a few weeks we decided to just pay that to finally get rid of them."
NOP Hespeler
21.08.2023
WM - Waterloo Hauling & Transfer Station
If you like auto renewal for a 2 year term with massive price increases and $250 at the end to take away the dumpster there great!!!!
Alex
29.07.2023
WM - Waterloo Hauling & Transfer Station
Great customer service when arranging to get the dumpster. Failed to pick up the dumpster during the day. When I called at 3:00pm I was told it would be picked in about 30 min. The dumpster is now with me for an extra day because they failed to pick it up. Not impressed.
Firooz Jafari
24.07.2023
WM - Waterloo Hauling & Transfer Station
Great job I have been with WM since 2005 and they are always great and they try to do the best
Raul Do Rego
24.07.2023
WM - Waterloo Hauling & Transfer Station
This company is not honest with their customer.They change the monthly charges throughout the contract period.Be vigilant of your monthly if you sign up with them, but DO EXPECT them to charge higher prices than you sign up for.The service is pretty clean and they are fairly punctual with the garbage pick up.
Joseph Doré
23.07.2023
WM - Waterloo Hauling & Transfer Station
$121/month for service in 2010, $635/month in 2020. That’s a 525% increase! Called to cancel and I was reminded the agreement I signed in 2010 automatically renews for 36 month terms without notice. So I’m still locked into a contract until 2021. Cancellation can only be done by REGISTERED MAIL. Cancellation fee equals 6 months of payments. While their contract is legal, it’s absolutely unconscionable. Unfortunate, considering our driver is fantastic and service has been reliable. Absolutely predatory. Really disappointed.
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645 Conrad Pl, Waterloo, ON N2V 1C4
WM - Waterloo Hauling & Transfer Station