DC Bus Lines

Without our consent or knowledge. Put our non verbal autistic son in a Harness and the driver and the owner said they had nothing to do with it and took absolutely NO responsibility even though they provided the harness.I would have rated them 0/5 but in order to post this I had to put 1 star.

Horrible transportation service for my daughter with anxiety, depression, Autism. There was optimal road conditions the morning of Nov. 3rd and due to reckless driving, an accident occurred. The driver kept claiming he was a witness, when in fact he was the direct cause of the accident. He made a u-turn on the highway, without blinker or looking. This resulted in the accident for the driver behind them. My already anxious teen became terrified and sent me photo's and a series of texts during her fright. She over heard other students stating that he is a bad driver and they weren't surprised this hasn't happened sooner or there were worse results. There has been other incidents that my daughter has felt unsafe during her morning commute to school. She saw that the driver doesn't look before crossing road, he swerves over the solid yellow line while driving on a regular basis. I can't believe someone can be a driver for special needs children with this kind of driving record. I worry what bad road conditions would have resulted in this particular circumstance. I trust that this driver will no longer be working for transportation for this school or any school for that matter.My child: Mom I almost died this morning."My child: "My driver caused an accident"My child: "I’m shaking and scared as hell."My child: 'I’m scared and now this and my morning driver is a bad driver I’m scared.'Me. "Are you at school now?"My child: "Yeah another driver got us."My child: "He didn’t wanna call the cops or anything.""But us girls did.""I’m shaking tho I’m scaredddddd.""He doesn’t pay attention to the road.""And then he walks and stands in the middle of the road while he’s on the phone calling someone".Sent from my iPhone"

Absolutely horrible organization

Absolutely horrible organization poor customer service and horrible driver. If you don't have the patience to work driving special needs children then get into a different business please and spare as and the poor children all the misery dealing with you