Rogers

Good service, took a little longer than I would like to get an upgrade (About an hour) but other than that good.

This store location is a disgrace to the Rogers brand; the staff was not helpful and somewhat rude; very unprofessional. Dont even get me started with their poor website.

It's not rogers anymore!

Horrible experience!! My mom who has dementia was told to go pay her bill at her local bank..she was confused and they made it much worse for her!!! The manager is on a power trip and needs to realise customers come 1st not last!

You would think that after being customer for the past 20 years there would be some sort of loyalty. Doesn't seem to be the case. I went in to upgrade my phone today under the assumption that I would be receiving an additional 20 dollar charge on my second line once Im forced to change my plan since its still under contract. I was okay with this sort of. Mind you I came in yesterday to ask about the price difference between my current plan and the new plan and was told it would be 20 dollars more. Today half way through my upgrade I was informed that the cheapest plan for my second line would be 95 dollars not 75 like I was told. That's only if I pay out the 175 remaining on the older phone plan. Not helpful at all. Didn't think coming in for my upgrade would end up adding an additional 100 dollars a month to my bill. 20 YEARS ROGERS. Shame on you. Unless something very positive happens before my contract runs out in November I'm afraid you have lost me as a loyal customer. *update* I have been contacted by rogers and they were willing to work with me. I change my review from 1 star to 4.

Love dealing with Roger's always a good experience!

Friendly, knowledgeable staff who provided prompt service.

I recently had the pleasure of visiting this Rogers store to activate a SIM card, and I must say that my experience was made exceptional by the outstanding assistance provided by Chrisell. From the moment I walked in, I was greeted with a warm and welcoming smile, and Chrisell went above and beyond to ensure that my activation process was smooth and hassle-free.

This 5 stars is actually entirely a review of Melissa's incredible customer's service, she is solution oriented, and her positive attitude is appreciated by many I'm sure! Thanks for being amazing Melissa!