Richmond Hill Retirement Residence

Our family is lucky to have found RHRR. The facilities are beautiful, and constantly kept clean, bright and is well taken care of. The staff are fabulous! They are kind, friendly, warm and truly care about the residents.

Ever since our uncle was admitted to the Richmond Hill Retirement Residence, each staff member who came in contact with him had a positive impact on his emotional, physical, and most importantly his mental health. It felt like he received a second lease on life!The care, attention, and compassion the entire staff demonstrated are absolutely a reflection of the outstanding people they are!He came with a loss of appetite that he not only regained, but he also continuously commented on how great the food was, especially the various soups he had the pleasure to try.It is with no reservations that we highly recommend the Richmond Hill Retirement Residence for living independent seniors, or for a short term living assisted facility.

My mother has been at this residence for over 5 years now and the last few years has not been easy for this industry or other service organizations, but during this time all the staff at RHRR have continued to provide the best service possible to all residents. The health and well being of all has been a top priority during periods of any Outbreaks" and control measures implemented quickly to prevent the spread of infections. We can't overstate the contribution that many on staff have made to ensure residents are well looked after and they have activities that are meaningful and thought provokingRecognition goes to but not limited too the A/GM

Here every single staff member including the cleaners, dining room servers, maintenance guy, entertainment program directors, admin and the manager truly care about the comfort and well-being of the residents. My parents moved here from another large enterprise's location where shareholders seem to be the priority. My parents are so completely happy here at Richmond Hill Retirement Residence, and so I am too.

I stayed at Richmond Hill Retirement Residence for a week, following major surgery. Being a newcomer to Toronto and living alone, I had no supports to lean on upon discharge from hospital. While I was considerably younger than the typical Richmond Hill Retirement Residence's respite guest, I was welcomed with open arms. It was extremely reassuring and practical to have a nurse on site 24/7 as well as the logistics of food and housekeeping all taken care of. Personal care options and more, are also available according to guests' needs. When considering this option I was also struck by its affordability as compared with hourly home care options as an alternative. I am sincerely grateful to the kind hearted staff for the role they played in my recovery, and wish them all the very best!

My mother was one of the original residents, just moving to Long Term Care.Not enough could possibly be said about how fantastic RHRR and their caring/compassionate staff are, from top to bottom.Would give more stars if possible.Ian Macmillan

We have been working with the Richmond Hill Retirement Residence on community outreach. Their management team is top notch! They sincerely care about the residence they support and the community they live in. Thanks for letting us be a part of your journey.

We are so grateful to have found Richmond Hill Retirement Residence. My Mom has been living at RHRR for two and a half years and we couldn't be happier. Every staff member is kind and caring and makes my Mom feel like she is living with family. They know every resident's name and in our case our extended family too! I have received numerous texts from the life enrichment team, sharing photos and special activities of which my Mom has participated. They really do make the residents their number one priority!During this very difficult time with Covid-19, the staff have done their very best to keep the residents happy and safe. They have kept us well informed and up to date with all happenings regarding new protocols and public health information.Thank you to all the staff at RHRR for giving my Mom a very special place to live that allows our family to rest easy knowing that she is well cared for and safe. There truly is no better place for our Mom!!

My mom and dad lived here for almost 2 years. The rooms are more spacious than any other retirement home in the area, which was a big draw for them moving out of their family home. The ability to get help as needed was important and the PSWs and nursing staff were always wonderful to them. Pre-covid, they also really enjoyed meal time in the pub and felt well taken care of by the wait staff who knew all their favourite drinks and meals. We were always greeted with a smile by the front desk staff. Everyone worked hard to make it feel like home for them.

My mom's been at Richmond Hill Retirement Residence for over a year now. I visit frequently so I am familiar with the residence, its staff and its infrastructure.The staff is very caring for the residents. They know all residents by name and treat them like family. They always have something nice to say to make them feel special and comfortable.There are a number of daily events to keep residents occupied and entertained. My mom loves music, so she always attends music evenings when local piano or guitar entertainers come in to host sing-alongs. She likes to sing in the RHRR choir.The environment is relaxed and easy going, while management runs a tight ship: professional and knowledgeable staff, well run food services, in house nurses to administer meds and senior care services.I feel blessed that my mom can spend time in such a nice place where she is safe and well looked after.