Carrington Place Retirement Residence

My mom has lived at Carrington Place for 1.5 years now. I cannot say enough good things about the people who work there. They are kind, compassionate, respectful and beyond helpful; because it is a smaller residence, the staff know all the residents by name and also the names of family who visit. I always get a verbal update from someone on how my mom is doing, it truly feels homey. The rooms are comfortable and kept extremely clean, my mom and I are both very happy with our choice of residence for her.

STAFFINGThe Residence is very well staffed, well trained and they make it a point to get to know each resident by name and their specific requirements. Many part and full time employees, as well as key management individuals, exceed expectations on a regular basis which does not go unnoticed and is most appreciated by residents. This is a critical success issue for retirement living and Carrington Place exceeds all expectations - RATING - 5 starROOMSVarious size living quarters are relatively spacious and airy. Trash is picked up daily. Each room is equipped with multiple emergency cords placed at critical locations and all rooms, including the lower level, have a pleasant view. - RATING - 4 starMEALSThree well balanced meals provided daily; most of which is prepared on the premises. There are healthy snacks available, often around the clock depending upon demand, for those who might wish a cup of tea and a muffin for example. Generally, an oversupply of mealtime desserts are also made available along with a large variety of beverages, both hot and cold - there's no reason for anyone to go hungry or thirsty. - RATING - 5 starLAUNDRYA large laundry room is provided and is accessible during regular hours, otherwise by request. The option is available to acquire in-house service. - RATING - 5 starEXERCISE AND RECREATIONOverseen by an entertainment director, there are a number of programs available each day and some evenings to meet the needs of all. Availability of qualified instructors is the only restriction to full spectrum needs-based programs year round - RATING - 4 starINFRASTRUCTUREBuilding is over 22 years old and is well maintained. Leaking pipes are in keeping with the age of the building and are addressed and remediated in a timely fashion. Adequate pest control is evident on all floors. The interior public areas are exceptionally clean and hygienic. Living quarters are individually temperature controlled. The ice storm of December 22, 2013 found the residence without power. Lacking a backup generator necessitated the relocation of residents and it's my understanding the acquisition of a backup generator is being reviewed. - RATING - 3 starSUMMARYNo retirement residence is perfect but it would be difficult to find a better run facility at any price in Ontario. There are many other issues I perhaps should have addressed but my intent is to offer a first hand impression of the facilities so my views will, by necessity, be bias.DISCLAIMERAll comments are accurate and truthful to the best of my knowledge. Should there be any misstatements, I can only apologize and are completely unintentional.