Gold Oak Customs Furniture Ltd

Great service exceptional build quality will defiantly suggest too other for custom built furniture.

Poor quality at high prices.They claim to use best materials and have good warranties in place for custom orders, however the reality is they use cheap quality materials. We bought a bed, but within couple of weeks it got cracks and swollen wood, doors are not opening. The owner did not take any responsibility, and did not fix anything. Total waste of money and time !!!

Very good collection. Happy customer

Have bought furniture from here multiple times in last 15 years. Great durability, Foreign made furniture does not even come close.

Bought a bed and it began to discolour (some spots began to turn brown/black) quickly after purchase. The owner stated that it must be because of the moisture in the mattress (unknown how that happens - because we also bought a new mattress) causing the discolouration of the wood. But when we stated that the discolouration occurred inside (as we purchased a box bed, for storage) he just turned a blind eye and stated there’s not much he could do. So, now we have a bed and the frame that’s discoloured turning black (almost like mould is growing). Looks like the finishing on the wood wasn’t done well and cheap wood must have been used. Will not be purchasing anything in the future.

Not recommended !They force you to pay cash, so they can do tax evasion. And biggest benefit for them is cancelled The Warranties" at any time.We asked the owner that we need a written paperwork for warranties

Good quality and good customer service I bought furniture 5 year ago still in good condition much much better furniture than China made .

Extremely rude owner .. he simply said if you want it then ok or go to somewhere else. When we were there , 3 different families came and he did not even talk to them nicely. I am sure he will never give customer service after you purchase anything from him. Don’t buy from him .

Worst customer service ever experienced by us. They don’t bother at all about their customers. You keep on browsing through the furniture and nobody will approach you to recommend or help you choose the right furniture. Minimal communication with rude tone and no empathy at all. It feels like they don’t care if they get business from you or not.

This person charged $2300 for Queen bed and did not give me receipt and made wrong footboard and now he is not ready to fix itHe is very rude person , disconnected my phone while talking and he is not picking up my phoneIf anyone has faced same problem with him then please email me and we will file a complaint against himSo he couldn’t cheat more people