Satori Laser Spa

Arrived to my appointment with my boyfriend for two microdermabrasion treatments after a month of waiting and almost got denied service for using the ordinary lactic acid serum. She said on spot I shouldn’t be using these at all and I’m too young even tho I’m 24 years old. She didn’t call and ask to stop to use acid or retinol like other spas I’ve been to and was just so rude about to me. I already knew this and stopped using a couple days prior but was so pushy on me not getting the treatment. She asked if my boyfriend uses it and I said barley and she didn’t say a word to him about any of this. She was very unwelcoming to me and cut my boyfriend treatment short. Would not recommend and will not be going back.

Reason why it’s always posted on Groupon. Tried this place out and it was a cold and dungy environment. Esthetician seemed annoyed to even be there despite it being her own business. She had basic knowledge on the skin. Used drug store products like Marcelle which is fine but a “spa” and professional would use a professional skincare line like Eminence and Dermalogica. Her microdermabrasion unit is very old.

Had my first treatment yesterday and the owner is a lovely lady, explained everything really well, and made me feel super comfortable. Treatment was quick. She was efficient and gentle! Location was a little tricky to find as no real obvious signage for location, and website is difficult to get info from. But she called me back right away to help book my appointment and get things started!** EditedI've been trying to get service here and twice now out of 4 appointments twice she has not shown up, claiming that she called me and left a message when she actually didn't. So twice I have driven from two cities away to get services here and she has not shown up. Atrocious service. Extremely disappointed. Now not sure if I will get my money back for the treatments that I prepaid for. Do not go here.

Karin is so kind and very dedicated to excellent service

I would recommend Satori laser spa to everyone. I drive all the way from Vancouver for her services and trust me it’s worth the drive . She was recommended to me by a friend who comes from New West .High quality service for reasonable price.

I've emailed and called about mircodermabrasion. No one has called back or emailed per their contact us information. Maybe not interested in new business.