Scott Drummond Motors Ltd

Helped my Sister purchase a used car from Scott Drummond Motors Ltd., this past weekend. A very easy and transparent experience for us. It was refreshing to hear someone admit that they didn't know everything about cars, especially the one ( not a GM product ) we purchased. They stayed late and accommodated our schedule due to travel even into a 3 day weekend. Scott came out and thanked us for our business. I've been buying cars for 40yrs and can't remember a dealer principal doing that. Thank you Daryl, and Scott. Well done.

When our truck blew a brake line on the way home from a camping trip Ken was able to get us in and fixed up the same day even though the service department was fully booked. I am very thankful for Scott Drummond Motors for providing the quick and reasonably priced repair that got my family home safely. Ken, Steph, and the the whole staff were very friendly and professional and I really appreciate them helping us out and on our way.

Just wanted to thank Nigel Singh and the team at Scott Drummond Motors for their help in purchasing our new Silverado. Nigel was very helpful and friendly from the very first phone call to handing us the keys to our new truck. It was a very easy, pleasant buying experience. Thank you Nigel!

Paid $120 to have a radio calibrated for another issue which wasn't resolved.And they could not even put the clock back to the correct time.

I've recently purchased a second vehicle from SDM and the transaction was a smooth as Sterling Butter! Each and every dealing I've had with Scott, Ken and the team has been top notch! The Sales and Service Depts are extremely customer focused and proactively look for ways to go above and beyond. It's no wonder they have such a high percentage of returning customers, and I've certainly become a customer for life...Jeremy T

Just purchased my 3rd truck from the professionals at Scott Drummond's. From Ken in sales to Chrystal in service and the Service Manager Jason all have answered all my questions and taken extra time out of there day to make sure I'm 100% satisfied.I run a small local company and my time is limited when I call with a need for scheduling around my time they have always made my life easy and that says a lot for a dealership.When this old 2021 sees 65k ill be back to see the crew for my next new truck.All 3 of my trucks have been a 2500hd duramax high country's that are expected to pull a trailer everyday. I've never been let down and if your unsure stop in and see the Drummond's staff for a test ride, you won't be disappointed.Thanks to all the employees at Scott Drummonds you surpassed all my expectations. Keith

Nigel was amazing to deal with. Helped me to trade in my truck and get a new car mostly over the phone as it was hard for me to physically get in during business hours. Highly recommend!

I would just like to say, that Ken Garneau was an excellent sales person. Really knowledgeable and courteous.Will deal at Drummonds again. Also their service Department was excellent as well

In relation to a past review I would like to further comment on what has happened in regards to our repair at this dealership. Jason, the service manager, called us the day after our repair was done and told us that he had gone over our paperwork like he does on every repair that gets done there and realized that there was an overcharge of a $160.00, an additional charge for a part that was not needed for the repair that had been added on from a previous quote given to us from another dealer. Jason, in good faith offered to reimburse us with a cheque for a part that was quoted on by another dealer, one that was not needed for the repair, one that we asked Scott Drummond's service department to price out and give us a quote for the same repair. Because of Jason's good intentions and honest approach to our complaint we do have to take some of the responsibility by not letting them do a further inspection on our vehicle before getting the repair done and for relying solely on another dealer's inspection and quote. This could have prevented a negative review on our part. To conclude we retract our comments made regarding this repair and will further continue to support Scott Drummond GM Dealer whenever possible. Thank you Jason for reaching out to us regarding the repair and for making a difference. Much appreciated.

This dealership suggested to my elderly Aunt that she needed a brake job. Being a technician I took everything apart and inspected it and found her brakes had no issues and lots of life left in them. We ran those pads and rotors for two more years before doing a brake job this spring. Pads still had over a 1/4 of material left and were no where near the wear indicator or service limit. Rear drums and shoes were no where near their service limit either. Beware of this dealership