Peerless Travel

For many years I have known the travel agent Julietta Yakubov. Every single time that we have talked to her, she has always been very friendly and all her recommendations are 100% and are amazing. If you want to have an outstanding vacation, then I would always recommend speaking to Julietta about your plans and where you want to go. Thank you Peerless Travel for having this great travel agent on your team.

horrible service, Ann was recommended by a friend and I WOULD NEVER RECOMMEND HER TO ANYONE BOOKING A TRIP!! Ann was NO HELP with the ongoing pandemic. When booking our trip to the DR (originally scheduled to fly out on March 24th - the week that everyone went into lock down) we had previously paid for CANCELLATION INSURANCE, it has been over 4 months and we have still not received our refund. i have tried to contact her multiple times and she is completely unresponsive. I would have understood the delay if we did not pay for cancellation insurance but we did so the 4 month delay is absolutely unacceptable, i will probably never see that money again. STAY AWAY FROM THIS COMPANY!!!

We recently returned from our tour in Israel, which we originally planned for 2020 and was postponed 3 times. Ari and Sara were great to work with and certainly worked through the challenges of this due to Covid. Our guide, Aharon, was exceptional and choice of accommodations were great as well. I would highly recommend them to anyone wanting to organize a tour or travel to Israel or elsewhere.Werner Weinhardt (Tour leader)

Several years ago I took a family trip to Israel with Peerless Travel. The owner asked me if I could do a video promoting his tour while we were there, offering some compensation. The actual trip was excellent and when I returned I produced that video promoting the tour and Peerless travel. I presented the owner with 3 copies of the video. The following day he called to inform me that he didn't like the production so I returned that day to retrieve my videos and was told that I had only delivered 2 videos and they had nothing else, despite my claims that I had delivered 3 copies. Many years later a friend of mine said that Peerless had asked him to produce a video and he mentioned that Peerless had shown him my video (the one that they swore they didn't have). When I brought this to their attention, they returned my video without a word of explanation. So for more than 15 years Peerless had been using my video for promotional purposes without my consent or any compensation. Do you really think this is a reputable travel agent? I think the Yiddish word for this travel agent is Guniff.

Nellie Pedro may be an excellent tour guide but travel agent, that is a completely different story. Failure to provide a refund or credit for cancelled vacation package, to which notification of cancellation was provided two weeks prior to departure due to medical reasons of one of the travelers. Failure to provide the necessary documentation required in order to issue a claim through insurance. Attempt by the Executive VP of International Heritage Tours, Artzi Korostelev to change the terms and conditions of the purchase stating that cancellation occurred after non-refundable deadline when terms and conditions clearly stated that the only thing non-refundable was $250 deposit per passenger and a potential $150 admin fee for Sunwing. Cancellation deadline was 2 hours prior to departure at the time of purchase and at the time the travel dates as well. We will never deal with these people ever again.

I would like to take this opportunity of Thanking Deb Wilson from Peerless Travel for the amazing cruise she had organized for us to Hawaii. She really went far and beyond of what was expected, from the Limo picking you up at home to the airport and back. All excursions were well organized , on time, and most informative . If anyone is looking for the most wonderful holiday Deb Wilson is the agent to book with.

International Heritage Tours provided an excellent Holy Tour in Israel and Egypt. All hotels, transfers, good and guides were amazing!!!The Israeli guide, Eli Tamil was super knowledgeable, informative and diligent with our understanding of our historical sights.O. Wasley

Deb Wilson is a passionate, well organized travel agent who keeps herself in the know. She goes above and beyond the call of duty. Right from get-go she asks about your needs and your wants - what you would like to experience. She works hard to get you the best possible deals and then follows through. She advises you on the paperwork required such as proof of vaccination, Covid tests, to check your passport for expiration date, etc... She helps you get the appropriate apps on you phone to make your trip as hassle free as possible. In short Deb takes care of all the small details that could cause you stress and headaches during your trip. She is there to handle issues that arise unexpectedly such as hotel mix-ups and misplaced luggage. She is your go-to person and makes sure you feel safe. During an emergency she is your contact person and will deal with it efficiently and quickly. Even after the trip is over she will contact you to ensure that all is well. When you travel with Deb you are travelling with a friend.Dan and Susie

Since this was our first trip to Israel, we decided to use a travel agent to organize a tour for us. Eliana Yakobovits at Peerless Travel worked with us every step of the way and did not disappoint. She was always available to answer questions whether it be for hotel selection, restaurant recommendations, money exchange, etc, etc. the tour was 14 days and extremely educational. We took an extra week in Tel Aviv at the end to relax and just explore on our own. We were a group of 17 which made it even more enjoyable by allowing us time to meet and spend time with each tourist. The tour guide was fantastic as well - very knowledgeable. So in summary, I recommend this agent and travel agency whether you want a group or private tour. They accommodate either.

This was a wonderful trip. Deb looked after arranging the flights, to getting me checked in- something that I am getting better at doing myself. She booked our group into many interesting and informative tours- some of which she investigated extensively as to best value for the cost. I really appreciated that she was always aware and followed up on how we had enjoyed or found something lacking in some of our experiences. She needs this feed-back when she is arranging future tours. I am looking forward to travelling with her in the future.