2nd Floor Gastown

Came here for Dine Out Vancouver and i would definitely recommend! The wait between each meal was pretty long because they were so busy but worth the wait! The waffles were thick and rich and the gnocchi was so flavorful and delicious. For dessert I’d recommend the sorbet over the tiramisu but that was tasty too! Great experience.

Went there for lunch Dineout. Poor service, our waiter looked like he didn't want to work there at all. Appies and dessert were decent and big portions. But main dish was disappointing, the duck was super bland. The live music was ok, I guess we didn't get very good musicians on that day. Overall definitely not worth the price point.

Went during the dine out dinner menu and everything except the tiramisu was mediocre (the tiramisu was one of my favorites). The starter soup was quite basic and the duck, although cooked to perfection, was underseasoned and didn't taste of much. For the price point, I was definitely expecting more.It also took a really really long time to get served meals and there was no bread or anything small to help during the wait.I may try this place when not during dine out as I think the crowd overwhelmed them and their food/service slacked.

Quaint venue with a view of the steam clock and mountains based on your seating. Scrumptious food and incredible live music under the glow of twinkling lights. The performer of the night “Sean from the Yukon” was mesmerizing.

Awesome live music and great atmosphere! I had a great time last night.The music, food and service... everything was amazing!Our sever and all staff were professional, attentive and friendly. The dinner was fantastic from start to finish.I will definitely come back and hopefully try other menu next time. :-)

Dinner here was absolutely perfect! The live jazz music and ambience was transcendental. The calamari, seafood pappardelle and seafood gnocchi were superb and Elie was such a helpful, funny and professional server! We will definitely be coming back!

The GM reached out and we had a good conversation about what had happened. I really appreciate her concerns and hopefully next time we visit will better.--Terrible experience today. Poor and very slow service. Waited over 10 min to be greeted by the server, waited 15min to get our drinks, another 40min to get our main dish which weren't 100% right as the eggs were all overcooked, and waites another 20min to get our dessert and when it was dropped it wasn't even what we had ordered. We only had a bottle of bubbles to share and weren't able to get more drinks as the server was nowhere to been seen. Tried to talk to a manager and didn't seem to care much.Overall it was a very bad experience.

It was my first time on the 2nd floor. Overall, I like this place. It´s cozy, intimist and the staff friendly, especially Marcela, who had excellent customer service. So, I´d like to share the pros and cons of 2nd Floor Gastown:Food: it´s ok for brunch. They have some good options. I wasn´t hungry, so I ordered a waffle that was a little oily but came with cream and maple syrup; those helped to taste better. Also, I ordered a mocha, which was DELICIOUS. My friend arrived later and ordered a soup that didn´t come with bread, so she ordered a side of toast foccacia. The size was fine, but unfortunately, it was a little burned, and she couldn´t eat. I had a toast before, and it was good; maybe they have to have more attention to ensure that all customers have the same.Customer service: When I arrived, the host immediately took me to the second floor. I didn´t know about the menu, but the waiter (Marcela) helped me choose my coffee (they don´t have a menu for coffee), and she was always attentive to me, other customers and the musicians. I´d say that this was the 5 stars service. My suggestion is that they should have a menu for coffee brunch. It will be helpful to customers to choose by themselves.Ambient: Overall was ok. The place was clean and organized and smelled good.Music: I went to enjoy my friends playing, and I think this is a good idea. Maybe the 2nd floor could do more marketing because I heard from some people that they didn´t know about the Brunch and Music. They host musicians who play several rhythms. Check them out on their website and enjoy them as much as I did. Back that day, we had a pleasure to enjoy our friends @sara_magal, @stevenjcharlesTips: I worked as a waiter before, and I know the tips help to complement the wage, but it will be nice to include the 15% option as well. Some customers want to tip, but sometimes they don´t have enough to tip 18, 20, or 30%.Parking: I highly recommend you don´t use your own car. It´s difficult to park around, and the price will be high if you get a spot. Try car share, public transportation or Cab/Uber.Thank you for reading it, and I hope it is helpful! Enjoy what makes you happy!

We had dinner for a friends birthday tonight at the 2nd floor and it was amazing! Staff is super friendly, music was great and our gnocchis were astounding! Highly recommend if you want a beautiful night out in Gastown.