The Salvation Army Whitby Thrift Store

I saw a recent post about a group trip of 15 students and had to comment. I too have experienced this type of behaviour from a staff. I had family over and we were on a scavenger hunt and were told we had too many people with us. Not sure why this is relevant when the Covid rules are over…. Bad customer experience.

It was not very clean but a lot of selection of clothes for a small store.

Great place to shop,with lovely staff,volunteers and customers! Always enjoy browsing through the store and finding treasures. Such a treat!

I do find prices have increased somewhat. However, Angie" is still there. She has always been courteous

This is a busy store. Great finds and really good prices. Different things coming in each day. Wonderful happy staff. Would like ve to come and visit again

Had a class trip with 15 students to do a thrift store survey. Students were very well behaved, to the point another customer made a comment on how well they were behaving. A staff member came up to myself and my co worker and asked us if we arranged the trip. She told us to call ahead next time time and passive aggressively gave us the thumbs up. When we ask whether it was because of a limit of customers in the store, or something happened or worried about a line up because few students were purchasing items and staggered to pay; she answered no to all of them. We never got a clear reason as to why the call ahead was need and the worker was clearly irritated and she chatted with her co worker. We informed the kids and none of us will go back there.

The staff and volunteers in this location are amazing. The Manager Brenda is kind and fair. So many volunteers give of their time and go above and beyond to keep this store running well. Great selection of items include clothing, household items and books. You can not beat the prices. Everything is affordable. Visit regularly for the best selection. Great for Christmas or seasonal decor. Amazing jewelry sorted by an amazing volunteer who ensures the jewelry is in working order and of good quality. A hidden Whitby gem!!!

Friendlyhm helpful staff. Lots of parking. Still a bit light in the overall stock but better than last visit. BEST prices in town!@