Midoco Art & Office Supplies

The product selection is fine and it is nice to have such long-lived specialty stores in the Beaches. However, they need to improve on their customer service. I’ve never received a ‘hello’ on the way in, never been asked if I need help finding anything, and never really been treated with even basic retail-style friendliness. Today, I received a comment from one of the younger employees that was unnecessarily rude, which is what caused me to write this review. I don’t think I’ll be shopping there again.

This review is for midoco on bloor but important enough for everyone considering shopping at midoco to knowthis business and management is ableistI went multiple times and kept wondering why the wheelchair ramp was pushed up against the wall where I can't access it and need to ask for strangers assistance on the street to move the ramp into place to enter, (I'm a wheelchair user). The staff were very kind and seemed sad to inform me the it comes from upper management, that it's a tripping hazard". This is horribly ableist and is truly disgusting as they have a midoco sign (triangle balanced sign on the floor) outside that would definitely be a tripping hazard. I will not be going back to this ableist business

Very nice selection of arts, crafts and gift ideas for a local store. Gifts and children items are quite original, and make unique gifts different from the usual items one ends up getting at toys stores.

My previous experience with Midoco has been a hit or miss. This time it was a HIT! Sam was kind and helpful. Prices were on par (if not better) than amazon. Item bought: Midori Traveler's Notebook system.

Been in person a few times, the young workers are always friendly and service is timely. However, an older gentleman seemed to feel uneasy with my girlfriend and I’s presence and seemed to hover and watch extra close.We unfortunately haven’t been back But it always looks like a cute store on the outside

As a life-longer Beacher, Midoco has always been my go-to for art and stationary supplies. The staff has always been helpful and friendly.I read a review here by Kelly B, and her experience wasn't ideal. I had kind of the opposite thing happen to my son and I. When he was almost three years old he pocketed something when I wasn't looking. When I discovered it at home, I marched him right back and made him fess up to what he had done. The staff handled it very well (it was a trinket, a small, cheap thing - but it was theirs and not my sons) - and they graciously accepted it back. My son, very contrite learned a very good lesson that day, in part to the understanding of the staff.Support local!

I had popped into Midoco today with my 10 year old daughter. We have been steady shoppers here for 9 years. As we walked down the isle an older man stopped us and told me I needed to leave my backpack at the front counter, I respected his request as I work in retail and understand that thefts do occur and that this is some stores policies. As we continued down the isles the man kep looking at us as we looked at things, my daughter said “why is he watching us like that?”... I started to notice that there were about 5-6 other people in the store, all with bags, purses and backpacks. I was offended, so when I went to the front cash, the man was nowhere to be found. So I asked the young lady at the front “is this your new policy?” She said yes. I asked “then why does everyone else have their bags?” She responded “because refusal”. I did not believe it as their was a group of young girls my daughters age wearing their backpacks. I’m not sure if it is a new policy, I’m starting to think he asked me because I have tattoos and that he was stereotyping me as the people in the store were very young, or fairly old and casual. Either way, I’m offended and me and my family will never step foot in this store again. We will move our frequent bussiness to Above Ground for gifts and supplies.

Poor customer service. During the time of covid I brought an easel that when I get home I found out it was too small. Their refund policy does not allow for returns of easel and I understand that, but we are on a covid world where I didn't even get the chance to look at the product. I wanted to return for store credit so I could spend even more money on a store for a better easel but they refused to help. Told us that we should have known the easel was going to be too small" and were quite condescending. I am new to painting

Been coming here periodically for years pre/para-COVID. +3 stars: This a great little shop for unique gifts, stationery and beginner-mid level friendly arts and crafts supplies. If you have an artist in your life and want to find a unique gift they'll adore, I'd recommend this place...N.B. Not as extensively stocked as other art supply stores, so if you're an art/design student as I was, may not suit all your speciality needs or budget---this place is more for hobbyists or parents tbh makes sense given the location/demographics.-2 stars: My experience of their customer service has almost always been a mixed bag of super friendly/quirky staff to downright snobby.Today was unfortunately the latter: two of the cashiers chatted about a customer spending lots of money at the shop while my partner and I waited to be checked out. I had placed the item on the counter and received no acknowledgement whatsoever as they continued their convo they felt like they had to make us listen to.We waited for what felt like an indecent amount of time, enough time for another customer to come behind us; and these two brilliant young ladies to get a clue from their floor staffer. To top it off, the cashier who finally checked us out made no eye contact, was unfriendly and vapid in her demeanor. My partner who is usually very lax was also extremely annoyed by this whole experience.I loved coming to this place up until this point. There is no excuse for this lack of common sense let alone customer service. Maybe they misunderstood the assignment? Smh.

I went into the store and was looking for something and they ask me if I need help I said that I’m good and was trying to find something and also looking around. But the staff person kept following around and that’s really so uncomfortable please if you doubt ALL your customers for theft I’m sorry!! I understand but it’s way too much. This incident has been so disturbing, like I wanted to buy a couple stuff but I ended up just leaving the place because that wasn’t welcoming at all. To mention I didn’t even have my bag I was in my jacket that’s all.