Yee Hong Ho Lai Oi Wan Centre (Markham) 頤康何黎靄雲中心

Absolutely ridiculous. Me and my friends met someone who's mom is a current resident here. She shared the story of her mothers PSW (personal support worker) giving her an unacceptably dirt towel. Not to mention the fact that she is nearly blind. If you're looking to find a new home for your elderly love ones, yee Hong ho lai oi wan centre is NOT the place to go.

Best experience

My grandmother has been staying here for 5 years now. I do not understand how a company that says they provide for elderly could not provide any kind of facilities for them. From room cleaning, to food services to building maintenance. They expect the residents (topically 70/80 year olds) to do everything themselves.If anyone is facing the same issue, I would love to be contacted to further discuss this issue.These elderly people, as much as self sufficient cannot be expected to live in these conditions, we are all happy to pay for extra services but these need to be provided.

清潔，優質

I have to say the whole facility is nice and all. It's great that it's asian friendly but some of the nurses there are super rude and seem like they hate there job or something.There's a nurse there that is super rude every time we call. Her name is Vivian. We spoke to her in Chinese, she said she didn't speak Chinese. So we spoke to her in English but she doesn't seem to understand.She is so rude and got annoyed so easily when you ask her to do something. We told her that we forgot to tell the nurse when we left that there was a problem with my relatives foot. She gave me a whole lecture on why didn't I tell the nurse when I was there, why didn't I tell them immediately, I should tell them immediately, etc. I already told her I forgot and it was late, the lights were already out by then and there was no people/nurses around. That's why I'm calling the next day to tell them in the morning.She went to check, and then called back to complain again, again lecturing me the same topic of telling them and complaining about other things.Her job is to take care of and support the people and the elderly that live there. But she criticises and complain's so much, doesn't seem like she genuinely cares about them.She also said that even if I go check

Daily rapid test. Wait time usually 15 minutes. Never had a bad experience.

Great place for grandma!

During this stressful COVID lock down times, since we couldn't visit my grandmother, the caregivers at Markham location had a small celebration for my her. They also called couple of my aunts so they can face time with my grandmother and wish her for her birthday.The staff there are always very accommodating. Every time I went to take my grandmother out for the day, they made sure I had her meds and meal instructions. Since my grandmother wears diapers now, they made sure we had more than enough while we are out with her.Thanks to the staff of Yee Hong!!