Markland Wood Group

Absolutely horrendous customer service. I contracted out this company two years ago. When I contracted them out I let Lisa know I have a puppy on the property and that the back Gate needs to be kept shut at all times. She assured me this wasn't an issue.Fast forward two years my mother's power of attorney has taken over bill payments and now pays them. I still reside on the property.They showed up on a day they were not supposed to. My dog sitter had no clue and opened the back door the dog went out and took off out the back Gate because suprise suprise they left it wide open.I had to come home from work and help search for my dog who took off on a busy street (I live on a main road) we found her two hours later about 5 blocks away. Someone was kind enough to hold on to her for me.I informed Lisa of what transpired today and without even apologizing or finding out what had happened she responded with an email 5 words long Have the bank contact us"The property owner then contacted Lisa and she wouldn't even give her the time of day. Pretty sad when your dismissive to a senior citizen. Anyways references and word of mouth are what make and break a landscaping company and im sad to say this will be the last time me or my mother use this company.I wish you good luck but you don't treat customers this way and expect repeat business.Ps this is the work they preform as well. Disgusting."

My grandmother got extremely sick after they treated our lawn. They didn't give sufficient notice. I would avoid this company, especially if you have kids because they use unsafe chemicals and then they lie (Lisa lies) about what they use. Anything for a dollar. Unfortunately, Markland is bad news.

This is our first year contracting Markland Wood Group for unlimited snow removal and de-icing on our property.Lisa, the co-owner and top-notch company's Administrator, is exceptionally professional and competent. All of the folks who came out to remove the snow did an excellent job. They were kind and professional. Of particular note, is the quality of emailed communication advising clients of upcoming inclement weather and snow storm events, estimated time of arrival at your property, and to advise client of work completion.Thank you Markland Wood Group!

For many years, Markland Wood Group has consistently delivered on the truly important elements of customer service. They service our parents in the winter and summer and they are reliable, on-time and have an attention to detail that separates them from the pack! Weather can be unpredictable but Markland Wood Group is definitely not! In the winter, they quickly and efficiently manage plowing and salting which is very, very important for older homeowners. In the summer, they make the lawns look spotless which is an absolute pleasure to view all season long. If you are looking for a team that will exceed your expectations in winter & summer maintenance, we highly recommend the Markland Wood Group!!!

We really value the reliability and excellent service of Markland - fully satisfied customers for several years now. Their dispatch notices give extra peace of mind so we always know what to expect. We also appreciate their ethical employee practices and their use of eco-friendly ice melters. Thanks to Ryan, Lisa and the whole team!

Have been using Markland for several years for my personal property. Their work is very meticulous with great attention to detail. Really adds to the curb appeal and a great improvement from the unreputable Craigslist contractors I used to hire.

We've been using this Markland for years to clear our lot. They live up to their high service standards as advertised and even return multiple times during a major storm. If you're looking for cheap, go on Craigslist. You'll find lot of hit or miss contractors there. If you want reliability, ample resources and high standards, check out Markland.

We recently received 20cm of snow. Their contract states they dispatch after 1.5cm. Here we are almost 7am when the snow stopped at 5pm yesterday. Claim 24/7 dispatch and they have limited clients so they can provide the highest service. My driveway should have been cleared yesterday evening. Still looking at untouched snow. I’ll give them credit they can send all the communications “letting” you know what’s happening. First email said they’ll dispatch by 11pm. Received another now saying 9am. Why pay to have someone clear your driveway if they don’t even have the decency to do it before you have to leave for work. Over priced! Lack of commitment and never again. Buyer be ware.

We have used Markland Wood Group for lawn care with great results. This year we added their snow removal service and are very satisfied.

Had a great experience. They live up to all of their terms & conditions and have significant pride in what they do. If you want cheap, go on Craigslist. If want skilled/talented labour and professional service, call Markland!